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How to deal with back orders and run reports
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TOPIC: How to deal with back orders and run reports
#20454
How to deal with back orders and run reports 1 Year, 9 Months ago Karma: 0
Hello I am wondering how can I deal with back orders.
That means if someone orders 10 pieces of x, but there are only 3 left in stock. Than 7 pieces are the "back order".
Can I put them into the system and run a report on them, so that I can see when I couldn't deliver what customers wanted?
test24
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#20460
Re: How to deal with back orders and run reports 1 Year, 9 Months ago Karma: 5
As far as I know, if you do a shipment you should be able to see what is still to be shipped. But I have no idea if you can get a report of that.
saxa
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#20472
Re: How to deal with back orders and run reports 1 Year, 9 Months ago Karma: 0
It's more of a reporting problem, of course I can see outstanding shipment, but if the customer has to wait for two or more weeks, maybe he doesn't want it any longer so I need to report on items I couldn't ship.
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#20481
Re: How to deal with back orders and run reports 1 Year, 9 Months ago Karma: 5
Yeah, I understand, I think there is still a plenty of room to improve this functionality.
saxa
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#23004
Re: How to deal with back orders and run reports 9 Months, 1 Week ago Karma: 0
Hi. I have the same question, but the only differ is that I want to show how many products do I want to send now directly on invoice. Any ideas how to do it?
maxtea
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#23006
Re: How to deal with back orders and run reports 9 Months, 1 Week ago Karma: 5
I think you just create an invoice of from the shipment. This will create the invoice with the shipped items only.
saxa
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#23010
Re: How to deal with back orders and run reports 9 Months, 1 Week ago Karma: 0
Yeah, but I'd like to have it like:
(for example, someone ordered 20 pieces of smth)

Delivered | Rest
15 | 5
maxtea
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Last Edit: 2013/07/20 10:00 By maxtea.
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#23019
Re: How to deal with back orders and run reports 9 Months ago Karma: 5
iirc it is shown slightly different in a shipment, but there is no report unfortunately.
saxa
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#23052
Re: How to deal with back orders and run reports 8 Months, 3 Weeks ago Karma: 0
That's bad.

Anyway, thank you for info.
maxtea
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