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You can also tweak your setup of Dolibarr by setting hidden configurations found in Dolibarr Setup Other
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TOPIC: Dunning

Dunning 2 months 3 weeks ago #35997

  • Fred999
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Still can't find a dunning module exept for buying one of 150 euro's.
Somebody can help me here?
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Dunning 2 months 3 weeks ago #35998

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Last Edit: 2 months 3 weeks ago by Peter A. Gebhardt.
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Dunning 2 months 3 weeks ago #36005

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Thanks, but I am not sure how to implement these links.
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Dunning 2 months 3 weeks ago #36006

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These scripts provided with the first link are to be executed on the CLI interface as PHP (or SHELL) scripts.
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Dunning 2 months 3 weeks ago #36008

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Here is the (somewhat hidden) manual process:

1. Create Email Template w/ Setup -> Modules -> Emails (as an example):

Screenshotfrom2019-01-2814-14-29.png


2. Goto Top Menu Billing and click on number of unpaid invoices:

Screenshotfrom2019-01-2814-12-46.png


3. Select all the unpaid invoices you want & send emails based on your template from Step 1:

Screenshotfrom2019-01-2814-13-48.png
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Dunning 2 months 2 weeks ago #36035

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Thanks, this helped. I could actually send dunnings. Now I need to know where it is saved or written. Can't find it anywhere in Dolibarr. I use Outlook 2010 but it is not the sent items either.
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Dunning 2 months 2 weeks ago #36036

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I suppose your Server uses php-mailer - or did you define SMTP during Email Setup. Like: smtp.1and1.com

In the latter case, sent emails should be in the Sent Folder of your Company Email Acount used in Dolibarr.

If on Linux and php-mailer was used you should be able to find the emails calling up one of mail, mailx or mutt with the CLI.
Last Edit: 2 months 2 weeks ago by Peter A. Gebhardt.
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Dunning 2 months 2 weeks ago #36040

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Thanks again, I use SMTP. But in none of my emailaddresse I can find it. Strang.
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Dunning 2 months 2 weeks ago #36045

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Fred999 wrote:
Thanks again, I use SMTP. But in none of my emailaddresse I can find it. Strang.

Also not on the server of the provider.....
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Dunning 2 months 2 weeks ago #36050

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I've just tested it by ensuring to use valif email addresses for both of Company and 3rd Party.

BUT: Instead of showing the sent email in Company Sent Folder it has landed in Company Inbox.
Last Edit: 2 months 2 weeks ago by Peter A. Gebhardt.
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Dunning 2 months 2 weeks ago #36053

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Thanks again for your efforts, however no mail is to been found in my emailsurroundings about dunning to third parties, checked Outlook complete and the mailserver of the provider. Very odd.
Dolibarr however tells me the mails have been sent succesfully, also made a test to a third party, the testmail was received.
But for debt collection I need proof I have sent it.
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Dunning 2 months 2 weeks ago #36054

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Could you pls. provide your Dolibarr Email Setup?
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Dunning 2 months 2 weeks ago #36061

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Hello Peter,

plz. see attachment, it's in Dutch but I don't think that is a problem. Sequence is the same in English.

Thanks

Fred
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Dunning 2 months 2 weeks ago #36065

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Can't see attachment. Either Resize or Rename the image (No spaces in filename etc.)
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Dunning 2 months 2 weeks ago #36069

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Okay, ....29,5 kb png file, no spacing in the name
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