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TOPIC: helpdesk integration

Re:helpdesk integration beta-testeur wanted 3 years 4 months ago #22456

  • icfr
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the module is on dolistore :)

now dolibarr get data by webservices no longuer need to have hesk and dolibarr on the same database

there is two version

free version: just view ticket with without any modification

paid version:change anything of the ticket (categorie,status,priority,add and delete message,add and delete note,link with dolibarr element)

demo at demodolibarr.icfr.fr
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Re:helpdesk integration beta-testeur wanted 3 years 4 months ago #22486

Hello,

I have just purchased the module on dolistore. Docs are in French, Do you have basic install instructions in English? I have installed hesk and module OK. Not sure what to enter in module url param ?

Thanks
Paul
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Re:helpdesk integration beta-testeur wanted 1 year 4 months ago #25748

  • Dweeze
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Hi
I'm also trying to get things working.

None the less is makes trouble with the url
I keep getting no working URL to my hesk database

ps: i've bought the lite version to test. If it works I will buy the full version.

tHENKs
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helpdesk integration 6 months 2 weeks ago #27393

  • TimAV
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Hey guys,

I want to use HESK with Dolibarr too. However I am running into an issue.
After downloading,unzipping and placing the module in the root directory, the module isn't recognized.
I am using Dolibarr 3.8.3, could this be the explanation to my issue? For now I'm testing with the free module.
Do I need to enable ( or disable) certain modules or settings?
If there is a way to make it function that would be a delight.

Thanks in advance for the support

Kind regards,

Tim
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