Ref. Customer in Billing/Payment list not visible

cperrot · August 22, 2019, 8:28am

since I upgraded from 9.x to 10.0.1
Only certain user don’t see the Ref. Customer in Billing/Payment overview list anymore.
see Attachment.

How can this be fixed?

rami · September 10, 2019, 3:47am

Got the same issue here ,
any update please

ksar · September 10, 2019, 7:32am

Hi,

This is strange, at least this is working in my 10.0.2 :

Are you sure that you have something on the invoice card ?

cperrot · September 10, 2019, 9:19am

Hi
I have 2 users in this system. 1 user is perfectly fine and sees the Ref column and the other doesn’t.
Both are administrators.

cperrot · September 13, 2019, 11:45am

I tried the upgrade to 10.0.2 to no avail.
The problem remains.

chriphil · September 22, 2019, 8:14pm

Hello

Exactly the same problem here but in the invoice list. Ref are missing.

Regards,
JC

ariffidaali · September 23, 2019, 8:51am

What if the user tries a different browser?

ksar · September 23, 2019, 9:37am

Hi,

Could you open the menu on the three dots on the right ?
Select the Ref ?
What is selected?
I think it kept a old preference

simicar · September 23, 2019, 9:38am

Please have a look at the displayed column selector (triple bar on the right of the list header). Column was renamed from facnumber to ref in 10.0 but your display preferences were not migrated to reflect this change.
Regards,
Marc

cperrot · September 23, 2019, 11:32am

This was it. Solved the problem. Misleading behavior though because title was shown and no content.
Deselecting Ref and selecting it again solved the problem.