# Click To Dial feature is no more working as expected after upgrade

**URL:** <https://www.dolibarr.org/forum/t/click-to-dial-feature-is-no-more-working-as-expected-after-upgrade/24737>\
**Category:** Using my Dolibarr\
**Tags:** v18\
**Created:** [December 24, 2023, 2:34pm UTC](https://www.dolibarr.org/forum/t/click-to-dial-feature-is-no-more-working-as-expected-after-upgrade/24737 "2023-12-24T14:34:53Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![LesCarnets](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/l/3be4f8/32.png) [@LesCarnets](https://www.dolibarr.org/forum/u/LesCarnets)\
**Post date:** [December 24, 2023, 2:34pm UTC](https://www.dolibarr.org/forum/t/click-to-dial-feature-is-no-more-working-as-expected-after-upgrade/24737/1 "2023-12-24T14:34:53Z")

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Hello,

Since last upgrade (to Dolibarr 17.02 - tested on 18.0.4: same issue), the click to dial feature is no more working.

This setup was well working before:

 ![image](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/7/7443435cd8f56141cba7ea1959840a5387d8488f.png)

But now, when I click on a phone number, I have an error message telling “Error: error” as you can see:

 ![image](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/3/3abc183ae16bc287658e87c3f4b8fd8970c852e5.png)

Error message is the same if we click on a phone number from ThirdParty card or ThirdParties list.

I can confirm \_ \_ _LOGIN_ \_ \_ is well defined in the properties of my user.

What is strange is that link is well generated by Dolibarr (if I do a right-click on a phone number and I copy the hyperlink, then when I paste it in another tab of my browser, the phone call is well comming).

Do you know if this is normal behaviour? Maybe something changed in the module, I am not aware and I did a mistake in the setting, but I cannot see what… I am creating a bug in GitHub just in case: [Click To Dial feature is no more working · Issue #27206 · Dolibarr/dolibarr · GitHub](https://github.com/Dolibarr/dolibarr/issues/27206)

Thanks and best regards,
