Dolibarr issue for global ip

Hello Sir/ Mam,

I posted these things 2nd time.

Like we want to use Global IP for opening dolibarr. but I didn’t get the update for the same from support apart from that without action from your end for dolibarr we can’t update prestashop store version as well as plugin.
SO kindly support me for the same.

because we had call with dolibarr that we will resolve issue & update you in mail confirmation but till now I didn’t get update.

Looking forward to hearing from you.

Regards,
Pratik Patel

Hello,

Welcome to this forum.

Could explain a bit more your problem and your architecture ?
Difficult for me to understand.