# Email Wrong Subject

**URL:** <https://www.dolibarr.org/forum/t/email-wrong-subject/21478>\
**Category:** CRM/SRM Modules\
**Tags:** Question, Tickets\
**Created:** [November 23, 2021, 2:51pm UTC](https://www.dolibarr.org/forum/t/email-wrong-subject/21478 "2021-11-23T14:51:26Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Vader](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/v/9d8465/32.png) [@Vader](https://www.dolibarr.org/forum/u/Vader)\
**Post date:** [November 23, 2021, 2:51pm UTC](https://www.dolibarr.org/forum/t/email-wrong-subject/21478/1 "2021-11-23T14:51:26Z")

</div>

Hello there,

When a message for a new ticket is created instead of the subject be New ticket created - Ref (TS2111-0020) it is New ticket created - Ref (public ticket ID)

Can this be changed in order to include the ticket id …?