# Get one wrong tip, after running normally for a while

**URL:** <https://www.dolibarr.org/forum/t/get-one-wrong-tip-after-running-normally-for-a-while/24550>\
**Category:** Installing my Dolibarr\
**Created:** [November 14, 2023, 3:01am UTC](https://www.dolibarr.org/forum/t/get-one-wrong-tip-after-running-normally-for-a-while/24550 "2023-11-14T03:01:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![k3ss](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/k/bb73d2/32.png) [@k3ss](https://www.dolibarr.org/forum/u/k3ss)\
**Post date:** [November 14, 2023, 3:01am UTC](https://www.dolibarr.org/forum/t/get-one-wrong-tip-after-running-normally-for-a-while/24550/1 "2023-11-14T03:01:59Z")

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Hello everyone.  
The Dolibarr system can run normally for a while,  
then it becomes impossible to open and the following prompts are received.  
Thanks so much.

DolibarrHasDetectedError.  
InformationToHelpDiagnose:  
**Date:** 20231114105515  
**Dolibarr:** 18.0.3 - [https://www.dolibarr.org](https://www.dolibarr.org)  
**PHP:** 8.1.2-1ubuntu2.14  
**Server:** Apache/2.4.52 (Ubuntu)  
**OS:** Linux ip-172-26-4-151 6.2.0-1015-aws #15~22.04.1-Ubuntu SMP Fri Oct 6 21:37:24 UTC 2023 x86\_64  
**UserAgent:** Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36

**RequestedUrl:** /index.php?mainmenu=home&leftmenu=home  
**Referer:** [登陆 @ 18.0.3](http://staff.kirago.sg/product/document.php?id=59&uploadform=1)  
**MenuManager:**

**DatabaseTypeManager:** mysqli  
**RequestLastAccessInError:** ErrorNoRequestInError  
**ReturnCodeLastAccessInError:** ErrorNoRequestInError  
**InformationLastAccessInError:** ErrorNoRequestInError

**Message:** host=localhost, port=3306, user=dolibarr, databasename=dolibarr, Failed to connect

Thanks so much.

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<div class="post-metadata">

**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\
**Post date:** [November 14, 2023, 10:04am UTC](https://www.dolibarr.org/forum/t/get-one-wrong-tip-after-running-normally-for-a-while/24550/2 "2023-11-14T10:04:12Z")

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Hello,

The message is :

> [@k3ss](#):
>
> Failed to connect

Dolibarr can’t connect the MYSQL server.

You need to see with your hosting company.