# Hosting issue with awardspace.com **URL:** \ **Category:** Installing my Dolibarr\ **Created:** [June 9, 2020, 1:50pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125 "2020-06-09T13:50:51Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![muhammed](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@muhammed](https://www.dolibarr.org/forum/u/muhammed)\ **Post date:** [June 9, 2020, 1:50pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/1 "2020-06-09T13:50:51Z")
Hi i have transfer files through filezilla file client and me noteiced 3 unsuccessfull file transfer when me try yo loggin dollibarr is not activated. pls see message me recived from [Awardspace.com](http://Awardspace.com) Please note that you have successfully uploaded your files. Unfortunately there are no valid files which you can access to install your website. Please contact the developers of your application for further assistance. kindly assist me with hosting issue ---
**Author:** ![Paulus](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/paulus/32/3149_2.png) [@Paulus](https://www.dolibarr.org/forum/u/Paulus)\ **Post date:** [June 10, 2020, 10:58am UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/2 "2020-06-10T10:58:36Z")
Good Morning, Did you unzip all of the files before or after you transfered? I would be happy to help you if you have more information as to what you are trying to do/achreave. Kind Regards Paul Haddock ---
**Author:** ![muhammed](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@muhammed](https://www.dolibarr.org/forum/u/muhammed)\ **Post date:** [June 10, 2020, 1:48pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/3 "2020-06-10T13:48:19Z")
Hi kindly clarify what more information you need., thanks ---
**Author:** ![Paulus](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/paulus/32/3149_2.png) [@Paulus](https://www.dolibarr.org/forum/u/Paulus)\ **Post date:** [June 10, 2020, 2:37pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/4 "2020-06-10T14:37:20Z")
Hello, Could you go throught the process you went through for uploading? Would you be ok sharing your Domain name also? Thank you ---
**Author:** ![muhammed](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@muhammed](https://www.dolibarr.org/forum/u/muhammed)\ **Post date:** [June 12, 2020, 2:40pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/5 "2020-06-12T14:40:53Z")
zip Files downloded from sourceforge extracted using filezilla client file transfered ![image](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/d/dfd5d37718b7122a4f11057005331411883c3e2e.png) but when me tries to acces on web me fails ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [June 12, 2020, 2:47pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/6 "2020-06-12T14:47:05Z")
Hi, You need to upload only the htdocs folder of the archive. ---
**Author:** ![Paulus](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/paulus/32/3149_2.png) [@Paulus](https://www.dolibarr.org/forum/u/Paulus)\ **Post date:** [June 12, 2020, 2:48pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/7 "2020-06-12T14:48:55Z")
I was just about to say the same. and will then need to follow the correct path ---
**Author:** ![muhammed](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@muhammed](https://www.dolibarr.org/forum/u/muhammed)\ **Post date:** [June 12, 2020, 2:51pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/8 "2020-06-12T14:51:15Z")
pls check these are the files ??? ![image](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/e/e57c6874cb5e11b15bd28f0c915e8342c30e4888.png) ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [June 12, 2020, 2:54pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/9 "2020-06-12T14:54:03Z")
Yes, After upload you will be able to launch the installation by browsing the folder with your web browser ---
**Author:** ![Paulus](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/paulus/32/3149_2.png) [@Paulus](https://www.dolibarr.org/forum/u/Paulus)\ **Post date:** [June 12, 2020, 2:56pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/10 "2020-06-12T14:56:46Z")
That is correct 🙂 Copy this folder accross then follow the path ---
**Author:** ![muhammed](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@muhammed](https://www.dolibarr.org/forum/u/muhammed)\ **Post date:** [June 13, 2020, 10:55am UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/11 "2020-06-13T10:55:06Z")
Hi how are you at last me success to host my Dolibar see next problem me facing kindly lead me ![Capture 6](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/8/86ac425e6fb3c1e26fa93efa5095277b61a4bbf6.png) ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [June 13, 2020, 12:17pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/12 "2020-06-13T12:17:11Z")
HI, Check the connexion to the database in the file conf/conf.php ---
**Author:** ![muhammed](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@muhammed](https://www.dolibarr.org/forum/u/muhammed)\ **Post date:** [June 13, 2020, 2:37pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/13 "2020-06-13T14:37:57Z")
![Capture 7](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/6/6058cb046ecc85568e9f6a155095dcbe2ae10170.png) hi pls see how to solve this issue kindly guide me ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [June 13, 2020, 8:29pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/14 "2020-06-13T20:29:48Z")
Hi, Your PHP doesn’t support intl extension You can ask your hosting company to install it ---
**Author:** ![muhammed](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@muhammed](https://www.dolibarr.org/forum/u/muhammed)\ **Post date:** [June 15, 2020, 4:24am UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/15 "2020-06-15T04:24:53Z")
Hi thanks Is there is any option to change configuration in PhP intl settings? ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [June 15, 2020, 7:45am UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/16 "2020-06-15T07:45:22Z")
But this is only a warning, you can install Dolibarr anyway It is only the internationalization part : [https://www.php.net/manual/en/intro.intl.php](https://www.php.net/manual/en/intro.intl.php) ---
**Author:** ![muhammed](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@muhammed](https://www.dolibarr.org/forum/u/muhammed)\ **Post date:** [June 15, 2020, 8:06am UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/17 "2020-06-15T08:06:22Z")
![Capture 9](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/0/026a1b99d874272998ba772b4b65f8e3c595bdbc.png) how to resolve this ssue ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [June 15, 2020, 8:08am UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/18 "2020-06-15T08:08:32Z")
Access Denied = Wrong User or Wrong password ---
**Author:** ![muhammed](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@muhammed](https://www.dolibarr.org/forum/u/muhammed)\ **Post date:** [June 15, 2020, 1:09pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/19 "2020-06-15T13:09:36Z")
Hi ksar enterd to step 2 ., now see the new issues pls see attached. ![Capture 10](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/8/8a1ba83ea5ffab779cc9a22bea071c4a993740c5.png) ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [June 15, 2020, 1:45pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/20 "2020-06-15T13:45:00Z")
Hi, Create is denied for your MYSQL user. Check the rights of the user. [Next page](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125.md?page=2)