# Hosting issue with awardspace.com

**URL:** <https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125>\
**Category:** Installing my Dolibarr\
**Created:** [June 9, 2020, 1:50pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125 "2020-06-09T13:50:51Z")\
**Posts on this page:** 7\
**Page:** 2

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**Author:** ![muhammed](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@muhammed](https://www.dolibarr.org/forum/u/muhammed)\
**Post date:** [June 15, 2020, 1:53pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/21 "2020-06-15T13:53:36Z")

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Hi  
ksar

kindly give me instruction to change

Check the rights of the user.

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**Author:** ![Paulus](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/paulus/32/3149_2.png) [@Paulus](https://www.dolibarr.org/forum/u/Paulus)\
**Post date:** [June 15, 2020, 3:09pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/22 "2020-06-15T15:09:06Z")

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You need to give the user full rights. It needs to be a super user or DBO user.

Hope this helps

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**Author:** ![muhammed](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@muhammed](https://www.dolibarr.org/forum/u/muhammed)\
**Post date:** [June 16, 2020, 7:42am UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/23 "2020-06-16T07:42:01Z")

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hi  
can you provide little more information  
how me can do this?

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**Author:** ![Paulus](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/paulus/32/3149_2.png) [@Paulus](https://www.dolibarr.org/forum/u/Paulus)\
**Post date:** [June 16, 2020, 8:43am UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/24 "2020-06-16T08:43:08Z")

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I have never used awardspace, so not sure how it works.

Did you create the database user?

If you give me access I could have a look for you but not really the best option

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**Author:** ![muhammed](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@muhammed](https://www.dolibarr.org/forum/u/muhammed)\
**Post date:** [June 16, 2020, 1:12pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/25 "2020-06-16T13:12:58Z")

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may i provide teamviewer access?

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**Author:** ![Paulus](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/paulus/32/3149_2.png) [@Paulus](https://www.dolibarr.org/forum/u/Paulus)\
**Post date:** [June 16, 2020, 1:28pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/26 "2020-06-16T13:28:06Z")

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I think its best just to find your root user for the database. I would be happy to login and check. But you can ask your service provider also

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**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\
**Post date:** [June 16, 2020, 2:28pm UTC](https://www.dolibarr.org/forum/t/hosting-issue-with-awardspace-com/19125/27 "2020-06-16T14:28:37Z")

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Hi,

Contact your hosting compagny to know how to do it.

Or, as it seems that you have limited skills in webhosting, prefer a Dolibarr Cloud service. It will be safer for your data’s.  
Remember that you will put all the sensitive data’s of your company on this software, better to spend a few dollars per month to be safe.  
[https://wiki.dolibarr.org/index.php/Cloud\_Solutions\_for\_Dolibarr\_ERP\_CRM](https://wiki.dolibarr.org/index.php/Cloud_Solutions_for_Dolibarr_ERP_CRM)

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