# No active bank account defined **URL:** \ **Category:** Financial modules\ **Tags:** Issue, Windows\ **Created:** [June 12, 2021, 2:57am UTC](https://www.dolibarr.org/forum/t/no-active-bank-account-defined/20807 "2021-06-12T02:57:45Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Roach](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/r/ee7513/32.png) [@Roach](https://www.dolibarr.org/forum/u/Roach)\ **Post date:** [June 12, 2021, 2:57am UTC](https://www.dolibarr.org/forum/t/no-active-bank-account-defined/20807/1 "2021-06-12T02:57:46Z")
Hi there, I’ve been trying to work out how to get record payments I make, but I can’t find anything online about how it works online. There doesn’t seem to be any way I can find to get it to include GST when I make a payment to a supplier so it doesn’t correctly tell me what GST I owe, and when I try to input the GST that I paid for my last GST return it won’t let me because it says “No active bank account defined” and there is no way of selecting one. The only other person I could find having this issue was back in 2014 with no resolution so I’m tearing my hair out. Does anyone have any idea how to fix this? Cheers Roach ---
**Author:** ![Roach](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/r/ee7513/32.png) [@Roach](https://www.dolibarr.org/forum/u/Roach)\ **Post date:** [June 12, 2021, 2:59am UTC](https://www.dolibarr.org/forum/t/no-active-bank-account-defined/20807/2 "2021-06-12T02:59:25Z")
![dolishitt](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/5/5840f27b7281efa5f787060c477e1e0289f11f00.jpeg) here is a screenshot ---
**Author:** ![RiseValInfotech](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/r/41988e/32.png) [@RiseValInfotech](https://www.dolibarr.org/forum/u/RiseValInfotech)\ **Post date:** [June 12, 2021, 5:36am UTC](https://www.dolibarr.org/forum/t/no-active-bank-account-defined/20807/3 "2021-06-12T05:36:31Z")
Hi Roach, Try creating a Bank a/c under Banks link ![image](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/d/d5a17ff4df90fc7bd04bcf9e1992349c877bf727.png) Unlike Zoho or Sage, Dolibarr doesnot hv direct GST debit functionality. If this post solves your problem, kindly check the “Solution” check box so that the post will be useful to users facing similar issue, thanks yesbee ---
**Author:** ![Roach](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/r/ee7513/32.png) [@Roach](https://www.dolibarr.org/forum/u/Roach)\ **Post date:** [June 12, 2021, 11:16pm UTC](https://www.dolibarr.org/forum/t/no-active-bank-account-defined/20807/4 "2021-06-12T23:16:48Z")
Thanks for the reply. I already have a bank account set up I suppose I should have made that more clear. I’m looking for a way to “define” it so this doesn’t solve my issue. ![dolishitt](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/8/8bfd5eecbadb05e21e93730621218c782f234b6f.jpeg) ---
**Author:** ![RiseValInfotech](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/r/41988e/32.png) [@RiseValInfotech](https://www.dolibarr.org/forum/u/RiseValInfotech)\ **Post date:** [June 13, 2021, 3:42am UTC](https://www.dolibarr.org/forum/t/no-active-bank-account-defined/20807/5 "2021-06-13T03:42:33Z")
Check accounting account defined for payments linked to your bank. Thats where one can “define” revenue and payment accounts. thanks ! Yesbee… ---
**Author:** ![Roach](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/r/ee7513/32.png) [@Roach](https://www.dolibarr.org/forum/u/Roach)\ **Post date:** [June 16, 2021, 5:45am UTC](https://www.dolibarr.org/forum/t/no-active-bank-account-defined/20807/6 "2021-06-16T05:45:58Z")
Hi, thanks so much for the continued help and sorry for the late reply. It looks like we’re on the right track… When I look at the “modify” page on the bank account the “accounting account” drop down is blank, and typing anything into it just comes up with “no results found” as per image attached. Looking on the wiki it seems like I need to set up my “accounting” module. I’ll have a look at that and report back with my findings, probably in another couple of days. Thanks, Roach ![dolishitt](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/9/92a61fb0ec959e271a9827a3e313a8c5efc5b423.jpeg) ---
**Author:** ![Roach](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/r/ee7513/32.png) [@Roach](https://www.dolibarr.org/forum/u/Roach)\ **Post date:** [June 19, 2021, 3:19am UTC](https://www.dolibarr.org/forum/t/no-active-bank-account-defined/20807/7 "2021-06-19T03:19:38Z")
So I went through all the steps in the accounting tab and that seems to have solved the issue. I’m still confused as all get out, but I am now able to define the accounting account for my bank account is my bank account. I’ve probably done it wrong, but it seems to be working for now. EDIT: NO IT ISN’T, SEE BELOW Attached is an image of the accounting tab for other newbies looking for the same thing. ![dolishitt](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/8/80c4ab7b98fac3f4ed8349324e834e0d448e21c5.jpeg) ---
**Author:** ![Roach](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/r/ee7513/32.png) [@Roach](https://www.dolibarr.org/forum/u/Roach)\ **Post date:** [June 19, 2021, 3:28am UTC](https://www.dolibarr.org/forum/t/no-active-bank-account-defined/20807/8 "2021-06-19T03:28:08Z")
I spoke too soon, I was able to define my accounting account in the bank account tab, but the GST payment page still says no active account defined. There must be another place I need to define an account. ![dolishitt](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/1/1c7101aac3965d41012482b5b8feb3509e063190.jpeg) ---
**Author:** ![Roach](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/r/ee7513/32.png) [@Roach](https://www.dolibarr.org/forum/u/Roach)\ **Post date:** [June 19, 2021, 3:28am UTC](https://www.dolibarr.org/forum/t/no-active-bank-account-defined/20807/9 "2021-06-19T03:28:42Z")
![dolishitt2](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/c/cb783b90e192aff6a15e916f47eaa3602eed390b.jpeg) Won’t let me upload more than one image so I gotta spam reply ---
**Author:** ![Roach](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/r/ee7513/32.png) [@Roach](https://www.dolibarr.org/forum/u/Roach)\ **Post date:** [June 19, 2021, 3:51am UTC](https://www.dolibarr.org/forum/t/no-active-bank-account-defined/20807/10 "2021-06-19T03:51:56Z")
It looks like I’m having the same problem with the “direct debit payment” module. If anyone has any hints please please let me know, I’m at my wits end with this bloody thing. ![dolishitt](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/8/8b18bb15d5e619635858e67685bf65827afeb328.jpeg) ---
**Author:** ![fvsvcs](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/f/bb73d2/32.png) [@fvsvcs](https://www.dolibarr.org/forum/u/fvsvcs)\ **Post date:** [February 27, 2022, 10:45pm UTC](https://www.dolibarr.org/forum/t/no-active-bank-account-defined/20807/11 "2022-02-27T22:45:09Z")
Did you figure this out? ---
**Author:** ![isoscent](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/isoscent/32/3200_2.png) [@isoscent](https://www.dolibarr.org/forum/u/isoscent)\ **Post date:** [February 28, 2022, 4:51am UTC](https://www.dolibarr.org/forum/t/no-active-bank-account-defined/20807/12 "2022-02-28T04:51:15Z")
Cheers to Dolibarrians!