# Payment for costomer

**URL:** <https://www.dolibarr.org/forum/t/payment-for-costomer/25016>\
**Category:** Talk between Dolibarrians\
**Created:** [February 24, 2024, 1:00pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016 "2024-02-24T13:00:45Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![Ajlan](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ajlan/32/7001_2.png) [@Ajlan](https://www.dolibarr.org/forum/u/Ajlan)\
**Post date:** [February 24, 2024, 1:00pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/1 "2024-02-24T13:00:45Z")

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Dear sir  
Please lek me know how we can advance payment of costomer and vander by dolibarr??  
thank

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**Author:** ![jonbendtsen](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/j/977dab/32.png) [@jonbendtsen](https://www.dolibarr.org/forum/u/jonbendtsen)\
**Post date:** [February 24, 2024, 1:36pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/2 "2024-02-24T13:36:32Z")

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payments can happen using Stripe, Paypal or you can register both a bank or cash payment

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**Author:** ![Ajlan](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ajlan/32/7001_2.png) [@Ajlan](https://www.dolibarr.org/forum/u/Ajlan)\
**Post date:** [February 26, 2024, 12:23pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/3 "2024-02-26T12:23:14Z")

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Dear Jonbendtsen  
Thank you for reply us.  
I want to know how can entry in dolibarr the customer advance payment without invoice and quotation?

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**Author:** ![jonbendtsen](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/j/977dab/32.png) [@jonbendtsen](https://www.dolibarr.org/forum/u/jonbendtsen)\
**Post date:** [February 26, 2024, 5:42pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/4 "2024-02-26T17:42:01Z")

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I do not know if you can do that.

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**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\
**Post date:** [February 26, 2024, 6:10pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/5 "2024-02-26T18:10:53Z")

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Hello,

You can’t receive a payment without a invoice.  
This is not allowed by any country

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**Author:** ![jonbendtsen](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/j/977dab/32.png) [@jonbendtsen](https://www.dolibarr.org/forum/u/jonbendtsen)\
**Post date:** [February 26, 2024, 8:46pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/6 "2024-02-26T20:46:53Z")

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I disagree with you on that. Pretty much every regular consumer webshop will only send you the invoice after you have paid online during the order process.

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**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\
**Post date:** [February 26, 2024, 8:49pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/7 "2024-02-26T20:49:57Z")

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Hello,

Yes but quite immediately no ?

Anyway in Dolibarr, it’s the opposite.

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**Author:** ![sonikf](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/s/97f17d/32.png) [@sonikf](https://www.dolibarr.org/forum/u/sonikf)\
**Post date:** [February 26, 2024, 9:08pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/8 "2024-02-26T21:08:32Z")

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Hi @jonbendtsen  
@ksar is correct, webshop receives order from user basket, customer pays then order turns to invoice.

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**Author:** ![jonbendtsen](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/j/977dab/32.png) [@jonbendtsen](https://www.dolibarr.org/forum/u/jonbendtsen)\
**Post date:** [February 26, 2024, 9:16pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/9 "2024-02-26T21:16:41Z")

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> [@ksar](#):
>
> Hello,
> 
> Yes but quite immediately no ?
> 
> Anyway in Dolibarr, it’s the opposite.

yes it is quite immediately, but in Dolibarr it is also not the opposite.

 ![order_pay_invoice](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/f/fc9079bb48ee78211de8c5cee32ed25bfb6ce873.png)

In the bottom of this order you can see the online payment link. Yes this order is paid, but it was paid 1 day after the order was generated from the proposal. ( i have some with more time between order validated and invoice generated at payment, but I can’t find them right now).

But I think this is getting irrelevant, because I think the Original question was about how to do accounting records when payment was received before quotation and invoice.

But let’s refrase the question. Someone sent you money or paid you in cash. How does one handle that in the accounting in Dolibarr?

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**Author:** ![jonbendtsen](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/j/977dab/32.png) [@jonbendtsen](https://www.dolibarr.org/forum/u/jonbendtsen)\
**Post date:** [February 26, 2024, 9:17pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/10 "2024-02-26T21:17:34Z")

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> [@sonikf](#):
>
> Hi @jonbendtsen  
> @ksar is correct, webshop receives order from user basket, customer pays then order turns to invoice.

No, he is not correct, there is nothing illegal about it, and you say it yourself:

1. order
2. pay
3. invoice

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**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\
**Post date:** [February 26, 2024, 9:35pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/11 "2024-02-26T21:35:56Z")

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Hello,

> [@jonbendtsen](#):
>
> But let’s refrase the question. Someone sent you money or paid you in cash. How does one handle that in the accounting in Dolibarr?

You can only link payment to Invoices in Dolibarr.

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<div class="post-metadata">

**Author:** ![jonbendtsen](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/j/977dab/32.png) [@jonbendtsen](https://www.dolibarr.org/forum/u/jonbendtsen)\
**Post date:** [February 26, 2024, 9:54pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/12 "2024-02-26T21:54:05Z")

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> [@ksar](#):
>
> You can only link payment to Invoices in Dolibarr.

okay, so what is a payment?

- It is a line on a banking statement that deposits money into your account.

What is also a line on a banking statement that deposits money into your account?

- interest. And not this does not have to be from a loan, it could be just be from your bank for the money you have in your account.

How would one do the accounting for that line?

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<div class="post-metadata">

**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\
**Post date:** [February 26, 2024, 9:58pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/13 "2024-02-26T21:58:42Z")

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In accounting you can put some of these in OD journal :  
 ![image](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/a/a670fc1015961008d7f3b46bb31ec212bfc498e5.png)

But you can’t link them to a purchase or an order.  
@Ajlan initial question was regarding Customer Down Payment.

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<div class="post-metadata">

**Author:** ![sonikf](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/s/97f17d/32.png) [@sonikf](https://www.dolibarr.org/forum/u/sonikf)\
**Post date:** [February 26, 2024, 9:59pm UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/14 "2024-02-26T21:59:29Z")

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Sorry for the incomplete answer and come to think of it, you are partly both right.  
The gist of it is for accounting a payment entry without an invoice is considered tax evasion

In order for commerce to thrive they allow advance payment e.g. web banking where the bank receipt is considered as the payment receipt(not a tax element) then seller turns order to invoice where payments are recorded under in bookkeeping.  
So seller either waits to receive payment then issues invoice and records payment or issues invoice with a payment due notice and when receives payment( e.g. on delivery in cash) records payment

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**Author:** ![anasmemon](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/a/779978/32.png) [@anasmemon](https://www.dolibarr.org/forum/u/anasmemon)\
**Post date:** [March 14, 2026, 10:53am UTC](https://www.dolibarr.org/forum/t/payment-for-costomer/25016/15 "2026-03-14T10:53:30Z")

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isnt the Proforma invoice is the answer for this? So, upon order you generate proforma invoice, get the advance payment, conver to the credit avaiable, commence your shipping with commercial invoice, apply the credit available to the commercial invoice and this will be done. Hope thats what you are looking for and its inbuilt feature of dolibarr. Not sure if you are looking for something else??!!
