# Please help having issues upgrading to 12 from 5..... the installation is on my server

**URL:** <https://www.dolibarr.org/forum/t/please-help-having-issues-upgrading-to-12-from-5-the-installation-is-on-my-server/19542>\
**Category:** Installing my Dolibarr\
**Created:** [September 17, 2020, 9:40am UTC](https://www.dolibarr.org/forum/t/please-help-having-issues-upgrading-to-12-from-5-the-installation-is-on-my-server/19542 "2020-09-17T09:40:34Z")\
**Posts on this page:** 2\
**Page:** 2

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**Author:** ![jfking](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/j/eb9ed0/32.png) [@jfking](https://www.dolibarr.org/forum/u/jfking)\
**Post date:** [September 22, 2020, 12:38pm UTC](https://www.dolibarr.org/forum/t/please-help-having-issues-upgrading-to-12-from-5-the-installation-is-on-my-server/19542/21 "2020-09-22T12:38:09Z")

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didnt do backup before the upgrade…can you help finish the upgrade so everything can work fine?

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**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\
**Post date:** [September 22, 2020, 1:39pm UTC](https://www.dolibarr.org/forum/t/please-help-having-issues-upgrading-to-12-from-5-the-installation-is-on-my-server/19542/22 "2020-09-22T13:39:38Z")

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Could you answer that ?

> [@ksar](#):
>
> CHeck the errors logs of Cpanel and the Install\_log of dolibarr

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