# Ref. Customer in Billing/Payment list not visible **URL:** \ **Category:** Using my Dolibarr\ **Created:** [August 22, 2019, 8:28am UTC](https://www.dolibarr.org/forum/t/ref-customer-in-billing-payment-list-not-visible/17871 "2019-08-22T08:28:43Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![cperrot](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/cperrot/32/27_2.png) [@cperrot](https://www.dolibarr.org/forum/u/cperrot)\ **Post date:** [August 22, 2019, 8:28am UTC](https://www.dolibarr.org/forum/t/ref-customer-in-billing-payment-list-not-visible/17871/1 "2019-08-22T08:28:43Z")
since I upgraded from 9.x to 10.0.1 Only certain user don’t see the Ref. Customer in Billing/Payment overview list anymore. see Attachment. How can this be fixed? ![Untitled.png](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/0/0e764a92bd3031636ad6c48b2f1264dcb63e8af4.png) ---
**Author:** ![rami](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/r/9d8465/32.png) [@rami](https://www.dolibarr.org/forum/u/rami)\ **Post date:** [September 10, 2019, 3:47am UTC](https://www.dolibarr.org/forum/t/ref-customer-in-billing-payment-list-not-visible/17871/2 "2019-09-10T03:47:24Z")
Got the same issue here , any update please ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [September 10, 2019, 7:32am UTC](https://www.dolibarr.org/forum/t/ref-customer-in-billing-payment-list-not-visible/17871/3 "2019-09-10T07:32:14Z")
Hi, This is strange, at least this is working in my 10.0.2 : ![Capture_2019-09-10.png](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/f/ffb2acf7ce32a7c301cc74e64af0770e38eb60e1.png) Are you sure that you have something on the invoice card ? ![Capture2.png](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/2/2d0177c4f991ce15c61c292ea524d3ab5e10f832.png) ---
**Author:** ![cperrot](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/cperrot/32/27_2.png) [@cperrot](https://www.dolibarr.org/forum/u/cperrot)\ **Post date:** [September 10, 2019, 9:19am UTC](https://www.dolibarr.org/forum/t/ref-customer-in-billing-payment-list-not-visible/17871/4 "2019-09-10T09:19:13Z")
Hi I have 2 users in this system. 1 user is perfectly fine and sees the Ref column and the other doesn’t. Both are administrators. ---
**Author:** ![cperrot](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/cperrot/32/27_2.png) [@cperrot](https://www.dolibarr.org/forum/u/cperrot)\ **Post date:** [September 13, 2019, 11:45am UTC](https://www.dolibarr.org/forum/t/ref-customer-in-billing-payment-list-not-visible/17871/5 "2019-09-13T11:45:19Z")
I tried the upgrade to 10.0.2 to no avail. The problem remains. ---
**Author:** ![chriphil](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/c/8797f3/32.png) [@chriphil](https://www.dolibarr.org/forum/u/chriphil)\ **Post date:** [September 22, 2019, 8:14pm UTC](https://www.dolibarr.org/forum/t/ref-customer-in-billing-payment-list-not-visible/17871/6 "2019-09-22T20:14:13Z")
Hello Exactly the same problem here but in the invoice list. Ref are missing. Regards, JC ---
**Author:** ![ariffidaali](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ariffidaali/32/462_2.png) [@ariffidaali](https://www.dolibarr.org/forum/u/ariffidaali)\ **Post date:** [September 23, 2019, 8:51am UTC](https://www.dolibarr.org/forum/t/ref-customer-in-billing-payment-list-not-visible/17871/7 "2019-09-23T08:51:34Z")
What if the user tries a different browser? ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [September 23, 2019, 9:37am UTC](https://www.dolibarr.org/forum/t/ref-customer-in-billing-payment-list-not-visible/17871/8 "2019-09-23T09:37:57Z")
Hi, Could you open the menu on the three dots on the right ? Select the Ref ? What is selected? I think it kept a old preference ---
**Author:** ![simicar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/simicar/32/3072_2.png) [@simicar](https://www.dolibarr.org/forum/u/simicar)\ **Post date:** [September 23, 2019, 9:38am UTC](https://www.dolibarr.org/forum/t/ref-customer-in-billing-payment-list-not-visible/17871/9 "2019-09-23T09:38:51Z")
Please have a look at the displayed column selector (triple bar on the right of the list header). Column was renamed from facnumber to ref in 10.0 but your display preferences were not migrated to reflect this change. Regards, Marc ---
**Author:** ![cperrot](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/cperrot/32/27_2.png) [@cperrot](https://www.dolibarr.org/forum/u/cperrot)\ **Post date:** [September 23, 2019, 11:32am UTC](https://www.dolibarr.org/forum/t/ref-customer-in-billing-payment-list-not-visible/17871/10 "2019-09-23T11:32:28Z")
This was it. Solved the problem. Misleading behavior though because title was shown and no content. Deselecting Ref and selecting it again solved the problem.