# Scheduled jobs not running on Dolibarr 12.0.3 **URL:** \ **Category:** Other native modules\ **Tags:** Cron, Windows, Scheduled-Jobs, v12\ **Created:** [November 9, 2020, 12:18pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752 "2020-11-09T12:18:38Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\ **Post date:** [November 9, 2020, 12:18pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/1 "2020-11-09T12:18:38Z")
I enabled Local Database Backup which is a built in scheduled job in Dolibarr 12.0.3 which is disabled at the time of installation. I am manually able to click run and the job successfully runs and saves an SQL dump. However, when it is scheduled to run, I get **[09/Nov/2020:15:07:13 +0300] “-” 408 -** in apache server log whenever a scheduled job is triggered. How can this be solved? ---
**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\ **Post date:** [November 9, 2020, 1:03pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/2 "2020-11-09T13:03:12Z")
![dolischfault](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/9/9c95359a96e7d5017fa82ad5130041989ba0e0f7.jpeg) Please see the screenshot. Notice the icons after scheduled time is triggered. ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [November 9, 2020, 1:07pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/3 "2020-11-09T13:07:43Z")
Hi, How do you launch the schedule job script ? by cron ? ---
**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\ **Post date:** [November 9, 2020, 1:10pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/4 "2020-11-09T13:10:36Z")
![dolisql](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/8/88f2cb94e0dd3bbbc5600c7b9ff23262672d8119.jpeg) It is the default settings. I did not change anything. Schedule job script. ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [November 9, 2020, 1:42pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/5 "2020-11-09T13:42:13Z")
Hi, This is not what I ment. The schedule job module need to be externally activated every 5 minutes to work. Have you done this step ? ![image](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/4/4db8bc28229ea717c1b61e5eaa44df311b811a9f.png) ![image](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/0/0c06555354141eedfbd57b9f4a5b460e162f5e9a.png) ---
**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\ **Post date:** [November 9, 2020, 2:05pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/6 "2020-11-09T14:05:32Z")
![Screenshot_2020-11-09-17-02-31-822_com.android.chrome](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/3/34fca0f854183ff6102449044742133dc50a1130.jpeg) I’m afraid I haven’t done that. ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [November 9, 2020, 2:16pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/7 "2020-11-09T14:16:19Z")
If you do not do it, scheduled jobs are never executed. ---
**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\ **Post date:** [November 9, 2020, 2:23pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/8 "2020-11-09T14:23:10Z")
But my settings are similar to yours right? ---
**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\ **Post date:** [November 9, 2020, 2:25pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/9 "2020-11-09T14:25:07Z")
Also it says on Unix environment we need to run it every 5 mins I use windows. ---
**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\ **Post date:** [November 9, 2020, 2:40pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/10 "2020-11-09T14:40:28Z")
This is my result on trying the second link. cron\_run\_jobs.php cronjobid: 6 priority=90 entity=0 label=MakeLocalDatabaseDumpShort -\> we change entity so we reload user and conf - qualified - result of run\_jobs = 1 - reprogrammed Result: 1 jobs - 1 launched = 1 OK + 0 KO ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [November 9, 2020, 2:48pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/11 "2020-11-09T14:48:30Z")
Yes this is working. But you need to have an external tool that launch the script every 5 minutes. ---
**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\ **Post date:** [November 10, 2020, 5:05am UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/12 "2020-11-10T05:05:57Z")
I believe you are referring to this - **Command line to check and launch qualified cron jobs:** **…/scripts/cron/cron\_run\_jobs.php bT492eaMO8RnN20X1nJ0w2pW5YubQvHn sachin [cronjobid]** **Note: On Microsoft™ Windows environment you can use Scheduled Task tools to run the command line each 5 minutes** Which php file should I call every 5 mins? I found one cron\_run\_jobs.php in Apache24\htdocs\dolibarr\public\cron When I tried to run that, I got “PS C:\php\> .\php.exe -f C:\Apache24\htdocs\dolibarr\public\cron\cron\_run\_jobs.php Error: This page can’t be used as a CLI script. For the CLI version of script, launch cron\_run\_job.php available into scripts/cron/ directory.” But I am not able to find any other cron\_run.php file. ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [November 10, 2020, 10:09am UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/13 "2020-11-10T10:09:56Z")
Hi, > [@sac](#): > > Which php file should I call every 5 mins? **/scripts/cron/cron\_run\_jobs.php** Can be download from here : [https://github.com/Dolibarr/dolibarr/blob/develop/scripts/cron/cron\_run\_jobs.php](https://github.com/Dolibarr/dolibarr/blob/develop/scripts/cron/cron_run_jobs.php) In your setup you are supposed to have : C:\Apache24\htdocs\dolibarr C:\Apache24\htdocs\script ---
**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\ **Post date:** [November 10, 2020, 12:35pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/15 "2020-11-10T12:35:49Z")
What did you mean by > In your setup you are supposed to have : > C:\Apache24\htdocs\dolibarr > C:\Apache24\htdocs\script Do I have to include these in cron\_run\_jobs.php? What values should I give for? **require\_once $path.“…/…/htdocs/master.inc.php”;** **require\_once DOL\_DOCUMENT\_ROOT.“/cron/class/cronjob.class.php”;** **require\_once DOL\_DOCUMENT\_ROOT.‘/user/class/user.class.php’;** Because, I am getting the following error while I try to run the script. C:\php\>php C:\Apache24\htdocs\dolibarr\scripts\cron\cron\_run\_jobs.php bT492eaMO8RnN20X1nJ0w2pW5YubQvHn sachin 1 PHP Warning: require\_once(C:\Apache24\htdocs\dolibarr\scripts\cron/…/…/htdocs/master.inc.php): failed to open stream: No such file or directory in C:\Apache24\htdocs\dolibarr\scripts\cron\cron\_run\_jobs.php on line 45 PHP Fatal error: require\_once(): Failed opening required ‘C:\Apache24\htdocs\dolibarr\scripts\cron/…/…/htdocs/master.inc.php’ (include\_path=‘.;C:\php\pear’) in C:\Apache24\htdocs\dolibarr\scripts\cron\cron\_run\_jobs.php on line 45 I even tried updating paths in cron\_run\_jobs.php require\_once $path.“C:\Apache24\htdocs\dolibarr\master.inc.php”; require\_once DOL\_DOCUMENT\_ROOT.“C:\Apache24\htdocs\dolibarr\cron\class\cronjob.class.php”; require\_once DOL\_DOCUMENT\_ROOT.‘C:\Apache24\htdocs\dolibarr\user\class\user.class.php’; These are the correct directories where required files exist. Still it’s the same error ---
**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\ **Post date:** [November 10, 2020, 12:50pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/16 "2020-11-10T12:50:56Z")
It was taking additional path names from $path and **DOL\_DOCUMENT\_ROOT** That is why it was not able to access required files! 😅 I removed those and it an fine. Thank you so much for your help. 🙌 ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [November 10, 2020, 1:12pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/17 "2020-11-10T13:12:25Z")
Hi, YOu have a non standard Dolibarr installation. You should adapt this line: > [@sac](#): > > require\_once $path.“…/…/htdocs/master.inc.php”; Should become > require\_once $path.“…/…/dolibarr/master.inc.php”; ---
**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\ **Post date:** [November 10, 2020, 1:20pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/18 "2020-11-10T13:20:56Z")
My installation was in windows, so I gave the appropriate paths and it worked. Thanks ksar. > Blockquote > require\_once “C:\Apache24\htdocs\dolibarr\master.inc.php”; > require\_once “C:\Apache24\htdocs\dolibarr\cron\class\cronjob.class.php”; > require\_once ‘C:\Apache24\htdocs\dolibarr\user\class\user.class.php’; ---
**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\ **Post date:** [November 10, 2020, 1:22pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/19 "2020-11-10T13:22:42Z")
Modification of the first line is enough. the master.inc.php define the **DOL\_DOCUMENT\_ROOT** variable. ---
**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\ **Post date:** [January 5, 2021, 7:32pm UTC](https://www.dolibarr.org/forum/t/scheduled-jobs-not-running-on-dolibarr-12-0-3/19752/20 "2021-01-05T19:32:58Z")
Now it is saying, cron\_run\_jobs.php cronjobid: 2 priority=50 entity=0 label=PurgeDeleteTemporaryFilesShort -\> we change entity so we reload user and conf - **not qualified** Result: 1 jobs - 0 launched = 0 OK + 0 KO