# Session start and permission

**URL:** <https://www.dolibarr.org/forum/t/session-start-and-permission/23554>\
**Category:** Installing my Dolibarr\
**Created:** [March 30, 2023, 7:36pm UTC](https://www.dolibarr.org/forum/t/session-start-and-permission/23554 "2023-03-30T19:36:12Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![MIKA](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/ea5d25/32.png) [@MIKA](https://www.dolibarr.org/forum/u/MIKA)\
**Post date:** [March 30, 2023, 7:36pm UTC](https://www.dolibarr.org/forum/t/session-start-and-permission/23554/1 "2023-03-30T19:36:13Z")

</div>

Hi

I encounter a problem when installing dolibarr on my NAS Synology DSM7.  
Here is a views of the installation and error messages. The result gives me a 504 error code.

Could you help me to solve the problem?

THANKS

 ![Dolibarr 3](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/d/df624b0b30920689e58a21f3e327bd30ffd8e213.jpeg)

---

<div class="post-metadata">

**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\
**Post date:** [March 30, 2023, 10:17pm UTC](https://www.dolibarr.org/forum/t/session-start-and-permission/23554/2 "2023-03-30T22:17:54Z")

</div>

Hello,

You have an issue with you PHP session.  
The folder ‘/var/services/tmp’ can not be written by PHP or do not exist

---

<div class="post-metadata">

**Author:** ![MIKA](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/ea5d25/32.png) [@MIKA](https://www.dolibarr.org/forum/u/MIKA)\
**Post date:** [March 31, 2023, 6:58am UTC](https://www.dolibarr.org/forum/t/session-start-and-permission/23554/3 "2023-03-31T06:58:06Z")

</div>

Hi,  
I don’t find that “/var/services/tmp”

nor even “/var/services”

how and where should I add it?

Thanks

---

<div class="post-metadata">

**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\
**Post date:** [March 31, 2023, 8:29pm UTC](https://www.dolibarr.org/forum/t/session-start-and-permission/23554/4 "2023-03-31T20:29:36Z")

</div>

Hi,

Better to ask Synology forum.  
But the setting of the PHP Session directory should be : [https://kb.synology.com/en-vn/DSM/help/WebStation/application\_webserv\_php?version=7](https://kb.synology.com/en-vn/DSM/help/WebStation/application_webserv_php?version=7)

 ![image](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/1/1d98fb61a5069c40c5c403ca1fb7228e955d05de.png)

Either you change the PHP Session directory setting to an existing directory or you create “/var/services/tmp”

---

<div class="post-metadata">

**Author:** ![MIKA](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/ea5d25/32.png) [@MIKA](https://www.dolibarr.org/forum/u/MIKA)\
**Post date:** [April 2, 2023, 6:07pm UTC](https://www.dolibarr.org/forum/t/session-start-and-permission/23554/6 "2023-04-02T18:07:59Z")

</div>

Hi,  
I now have a 504 error code, I adapted the “Timeout” information but I still get the same error code.  
Would you have a solution?

Thanks in advance

---

<div class="post-metadata">

**Author:** ![MIKA](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/ea5d25/32.png) [@MIKA](https://www.dolibarr.org/forum/u/MIKA)\
**Post date:** [April 3, 2023, 12:43pm UTC](https://www.dolibarr.org/forum/t/session-start-and-permission/23554/7 "2023-04-03T12:43:51Z")

</div>

Having succeeded in my installation and if someone encounters the same problem as me, here is a modification to be made in addition to the “Timeout” already filled in

 ![Sans titre](https://www.dolibarr.org/forum/uploads/dolibarrorg/original/2X/4/44ee7a80d93af7eb80254220d4f086ced2aa8d69.jpeg)

---

<div class="post-metadata">

**Author:** ![MIKA](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/m/ea5d25/32.png) [@MIKA](https://www.dolibarr.org/forum/u/MIKA)\
**Post date:** [April 3, 2023, 12:45pm UTC](https://www.dolibarr.org/forum/t/session-start-and-permission/23554/8 "2023-04-03T12:45:40Z")

</div>

Thanks for @ksar helping me solve my problem.
