# Ticket list crash

**URL:** <https://www.dolibarr.org/forum/t/ticket-list-crash/20816>\
**Category:** CRM/SRM Modules\
**Created:** [June 14, 2021, 2:15pm UTC](https://www.dolibarr.org/forum/t/ticket-list-crash/20816 "2021-06-14T14:15:26Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![torben](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/t/5daacb/32.png) [@torben](https://www.dolibarr.org/forum/u/torben)\
**Post date:** [June 14, 2021, 2:15pm UTC](https://www.dolibarr.org/forum/t/ticket-list-crash/20816/1 "2021-06-14T14:15:26Z")

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Hello!  
I freshly installed Dolibarr 13.0.2 and the tickets module.  
However when I create a ticket and click on list, it crashes with the following error

| Fatal error: Uncaught TypeError: round(): Argument #1 ($num) must be of type int | float, string given in /home/tomtrust/public\_html/helpdesk/core/class/commonobject.class.php:6528 |
| --- | --- |
| | Stack trace: |
| | #0 /home/tomtrust/public\_html/helpdesk/core/class/commonobject.class.php(6528): round(‘tdoverflowmax15…’) |
| | #1 /home/tomtrust/public\_html/helpdesk/ticket/list.php(853): CommonObject-\>showOutputField(Array, ‘fk\_soc’, ‘1’, ‘’) |
| | #2 {main} |
| | thrown in **/home/tomtrust/public\_html/helpdesk/core/class/commonobject.class.php** on line **6528**  
 |

Anyone knows how to fix this?  
Thank you so much !

Sincerely,  
Torben

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**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\
**Post date:** [June 14, 2021, 3:39pm UTC](https://www.dolibarr.org/forum/t/ticket-list-crash/20816/2 "2021-06-14T15:39:50Z")

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> [@torben](#):
>
> Fatal error: Uncaught TypeError: round(): Argument #1 ($num) must be of type int

Hi,

Seems a PHP V8 issue.  
Dolibarr is not yet compatible PHP V8 =\> Please downgrade

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<div class="post-metadata">

**Author:** ![torben](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/t/5daacb/32.png) [@torben](https://www.dolibarr.org/forum/u/torben)\
**Post date:** [June 14, 2021, 8:19pm UTC](https://www.dolibarr.org/forum/t/ticket-list-crash/20816/3 "2021-06-14T20:19:23Z")

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Oh thank you so much. I thought I would try this, but during the installation in check.php the script said that the version of PHP is fine, maybe it’s worth updating check.php to give an error if the php version is \>= 8 🙂  
Thanks a lot though, I’ll try this right away