TicketsUp Module

This module does not work with the latest version 6.0.2. When you contact the supplier there is no response. Not sure what to do now. Does anybody have any ideas guys? Cheers - Rich

Hi,

Did you try to use their web site : https://client.aternatik.net/Ouvrir-un-ticket-d-incident

br.

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it is likely because of a small change in the version 6 for module constantes, they should be use like this $conf->global->CONSTANTE instead of CONSTANT.

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Hi br, yes apparently my colleague raised a ticket three times. We have now purchased a ticket module from publisher: AXeL which works well. So we finished with the other one. But thank you so much for your help. Cheers - Rich