# Unable to access to Users & Groups Module

**URL:** <https://www.dolibarr.org/forum/t/unable-to-access-to-users-groups-module/23737>\
**Category:** HR modules\
**Created:** [May 14, 2023, 3:17pm UTC](https://www.dolibarr.org/forum/t/unable-to-access-to-users-groups-module/23737 "2023-05-14T15:17:21Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![ksar](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/ksar/32/514_2.png) [@ksar](https://www.dolibarr.org/forum/u/ksar)\
**Post date:** [May 14, 2023, 7:29pm UTC](https://www.dolibarr.org/forum/t/unable-to-access-to-users-groups-module/23737/2 "2023-05-14T19:29:18Z")

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Hello,

May be a little search ?

> [@Users and groups can't activelted](https://www.dolibarr.org/forum/t/users-and-groups-cant-activelted/23611):
>
> Hello forum, I have been searching the entire internet for several hours now, but I am unable to resolve an error. The user and group selection is grayed out and cannot be activated. Since I thought there might be problems with the installation, I reinstalled everything with a new database, but unfortunately the error persists. I can create a new user through alternative means, but I cannot manage it. I hope you can help me with this.

> [@Unable to Add Users and Goups v.17.0.0](https://www.dolibarr.org/forum/t/unable-to-add-users-and-goups-v-17-0-0/23481):
>
> I recently upgraded from Dolibarr 16.0.3 with mulitple users in my database to version 17.0.0. Now the Users and Groups is no longer selectable and is greyed out. I cannot access password resets, add new users or any groups. I go to the module itself and it says that it’s ‘Disabled’. How do I fix this? This is on a test server (thankfully). I installed the update on the test server before updating the production server. This also does this on a fresh install as well. Installation is done through…

> [@17.0.0 User & Groups greyed out fresh install](https://www.dolibarr.org/forum/t/17-0-0-user-groups-greyed-out-fresh-install/23516):
>
> I’m doing a fresh install of dolibarr through portainer docker and the install runs fine but when logged in with admin account the User & Groups option from the dashboard is greyed out. I used the instructions on marius hosting to install on my synology and can’t seem to find where to get help with this. The web editor code for portainer version is saying version: “3.9”, if I wanted to load 16.0.4 instead what should the version number be?

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