# Unable to print takepos receipt

**URL:** <https://www.dolibarr.org/forum/t/unable-to-print-takepos-receipt/23534>\
**Category:** Using my Dolibarr\
**Tags:** Windows\
**Created:** [March 28, 2023, 1:03pm UTC](https://www.dolibarr.org/forum/t/unable-to-print-takepos-receipt/23534 "2023-03-28T13:03:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![deonallen84](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/d/b5a626/32.png) [@deonallen84](https://www.dolibarr.org/forum/u/deonallen84)\
**Post date:** [March 28, 2023, 1:03pm UTC](https://www.dolibarr.org/forum/t/unable-to-print-takepos-receipt/23534/1 "2023-03-28T13:03:43Z")

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I have not been able to print takepos receipts for quite some time the web app hardware bridge says it’s sending the receipt to the printer but never does I looked at the setup everything seems to be correct but the document never goes to the queue. yes, I have the connector installed yes I programmed the printer in the modules.

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**Author:** ![Klaas](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/klaas/32/486_2.png) [@Klaas](https://www.dolibarr.org/forum/u/Klaas)\
**Post date:** [August 4, 2025, 7:58am UTC](https://www.dolibarr.org/forum/t/unable-to-print-takepos-receipt/23534/2 "2025-08-04T07:58:47Z")

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It seems a browser problem. Latest updates created this problem. Try an older version for example Firefox 99. For the latest browser versions there is an solution in DirectPrintWHB. You can download this at [https://github.com/fappels/directprintwhb](https://github.com/fappels/directprintwhb) (with thanks to Francis Appels)