# User Sessions not working on newly installed Dolibarr 12.0.3

**URL:** <https://www.dolibarr.org/forum/t/user-sessions-not-working-on-newly-installed-dolibarr-12-0-3/19751>\
**Category:** Other native modules\
**Tags:** Question, Windows, v12\
**Created:** [November 9, 2020, 12:13pm UTC](https://www.dolibarr.org/forum/t/user-sessions-not-working-on-newly-installed-dolibarr-12-0-3/19751 "2020-11-09T12:13:36Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\
**Post date:** [November 9, 2020, 12:13pm UTC](https://www.dolibarr.org/forum/t/user-sessions-not-working-on-newly-installed-dolibarr-12-0-3/19751/1 "2020-11-09T12:13:36Z")

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I newly installed a Dollibar 12.0.3 in apache server as per the instructions from Dolibarr. Everything went smoothly.  
However, I noticed that I am not able to view user sessions in dolibarr. It shows an error message,  
“Your PHP configuration seems to not allow listing of active sessions. The directory used to save sessions () may be protected (for example by OS permissions or by PHP directive open\_basedir).”

Which is the directory used by dolibarr for saving sessions on windows 10?

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**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\
**Post date:** [November 9, 2020, 12:54pm UTC](https://www.dolibarr.org/forum/t/user-sessions-not-working-on-newly-installed-dolibarr-12-0-3/19751/2 "2020-11-09T12:54:51Z")

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I fixed this issue.  
Edit your php.ini file.  
session.save\_path = “C:\dolibarr\tmp”

1. Create C:\dolibarr\tmp.
2. Go to properties of dolibarr folder and uncheck ‘Read Only’ and apply to sub dir and files.
3. Clear cache and cookies of your browser.

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**Author:** ![ronin2011](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/r/958977/32.png) [@ronin2011](https://www.dolibarr.org/forum/u/ronin2011)\
**Post date:** [February 26, 2021, 4:35pm UTC](https://www.dolibarr.org/forum/t/user-sessions-not-working-on-newly-installed-dolibarr-12-0-3/19751/3 "2021-02-26T16:35:14Z")

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Hi, I tried this solution it only fixed the problem temporarily and it keeps coming up every hour or so, does the session directory have to be in C:\dolibarr\tmp or can it be in some other directory as long as permissions are properly set to allow read/write?

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**Author:** ![sac](https://www.dolibarr.org/forum/user_avatar/www.dolibarr.org/sac/32/3790_2.png) [@sac](https://www.dolibarr.org/forum/u/sac)\
**Post date:** [June 16, 2021, 6:53pm UTC](https://www.dolibarr.org/forum/t/user-sessions-not-working-on-newly-installed-dolibarr-12-0-3/19751/4 "2021-06-16T18:53:55Z")

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It seems to be coming back. I guess it has something to do with Windows policies.