# Webportal not download pdf files

**URL:** <https://www.dolibarr.org/forum/t/webportal-not-download-pdf-files/29788>\
**Category:** Using my Dolibarr\
**Tags:** Issue, Help\
**Created:** [December 29, 2024, 5:54pm UTC](https://www.dolibarr.org/forum/t/webportal-not-download-pdf-files/29788 "2024-12-29T17:54:05Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Ghonz](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/g/9dc877/32.png) [@Ghonz](https://www.dolibarr.org/forum/u/Ghonz)\
**Post date:** [December 29, 2024, 5:54pm UTC](https://www.dolibarr.org/forum/t/webportal-not-download-pdf-files/29788/1 "2024-12-29T17:54:05Z")

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Hello  
in webportal when click to download pdf i got error message  
ErrorFileSizeTooLarge: 386900 (max 20480)  
but in php.ini  
upload\_max\_filesize = 100M  
post\_max\_size = 150M;

in nginx  
client\_max\_body\_size 128M;  
proxy\_max\_temp\_file\_size 0;  
proxy\_buffering off;  
server\_names\_hash\_bucket\_size 256;

so is this a bug in webportal or i miss something

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**Author:** ![sonikf](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/s/97f17d/32.png) [@sonikf](https://www.dolibarr.org/forum/u/sonikf)\
**Post date:** [December 29, 2024, 8:29pm UTC](https://www.dolibarr.org/forum/t/webportal-not-download-pdf-files/29788/2 "2024-12-29T20:29:52Z")

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Hi @Ghonz

You have to set MAIN\_SECURITY\_MAXFILESIZE\_DOWNLOADED to a number \>20480( which is the default max in webportal) in Home-\>Setup-\>Other Setup

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<div class="post-metadata">

**Author:** ![Ghonz](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/g/9dc877/32.png) [@Ghonz](https://www.dolibarr.org/forum/u/Ghonz)\
**Post date:** [December 29, 2024, 8:54pm UTC](https://www.dolibarr.org/forum/t/webportal-not-download-pdf-files/29788/3 "2024-12-29T20:54:57Z")

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Hi @sonikf  
this is work  
many thanks

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**Author:** ![Ghonz](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/g/9dc877/32.png) [@Ghonz](https://www.dolibarr.org/forum/u/Ghonz)\
**Post date:** [December 29, 2024, 8:56pm UTC](https://www.dolibarr.org/forum/t/webportal-not-download-pdf-files/29788/4 "2024-12-29T20:56:57Z")

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could the customer create price request via webportal?

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**Author:** ![sonikf](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/s/97f17d/32.png) [@sonikf](https://www.dolibarr.org/forum/u/sonikf)\
**Post date:** [December 29, 2024, 9:57pm UTC](https://www.dolibarr.org/forum/t/webportal-not-download-pdf-files/29788/5 "2024-12-29T21:57:20Z")

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No.

Bear in mind that webportal is still in experimental status!

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**Author:** ![Ghonz](https://www.dolibarr.org/forum/letter_avatar_proxy/v4/letter/g/9dc877/32.png) [@Ghonz](https://www.dolibarr.org/forum/u/Ghonz)\
**Post date:** [December 30, 2024, 11:00am UTC](https://www.dolibarr.org/forum/t/webportal-not-download-pdf-files/29788/6 "2024-12-30T11:00:18Z")

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yes i know, this option would be added value  
thanks