Dear friends, I have a small music instruments store in Brazil. Actually I use Dolibarr as my official tool during sell and buying processes and I have a doubt: - at my store we offer some services like luthier and instruments repairing. I wish I could use Dolibar for controlling all the process like it : 1- staff receives the client at store, 2- create a client recording with name address phones, etc 3- create a ticket or intervention where it have all data about the instrument/device and the problem related by the cliente 4- Print a work order recive to the client. /// after that, internally, we could set priorities and the exact professional that will do repairing / once verified by the professional, this one must describe the problems and also the soution with pieces, work Hours qnd total price/ once this quotation is done, send thru email or generate a pdf to send manually to the clients Whatsapp or any other social network. If approved, staff should begin the repairing and once finished invoice the client and contact to pick up.
I’m so confused about the best Dolibarr resource to be used and the correct order to do the things - I mean :
Should I create a project ?
Should I create a intervention ?
Should I create a quote?
Could please someone give me a help on how easily control work orders ?
Thank u all so much!
Have a great week