# \#Help

**URL:** https://www.dolibarr.org/forum/tag/help/20.md

[Latest](https://www.dolibarr.org/forum/latest.md) · [Categories](https://www.dolibarr.org/forum/categories.md) · [Tags](https://www.dolibarr.org/forum/tags.md)

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## [Choosing an SMTP Service Provider for Dolibarr Email Notifications](https://www.dolibarr.org/forum/t/choosing-an-smtp-service-provider-for-dolibarr-email-notifications/31214)

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**Author:** [@Raju001](https://www.dolibarr.org/forum/u/Raju001)\
**Replies:** 2\
**Last updated:** [October 15, 2026, 9:36am UTC](https://www.dolibarr.org/forum/t/choosing-an-smtp-service-provider-for-dolibarr-email-notifications/31214 "2026-10-15T09:36:41Z")

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Hi everyone, I’m reviewing options for improving email delivery from Dolibarr (invoices, notifications, and customer communications). Has anyone recently compared an SMTP Service Provider such as iDealSMTP with other so…

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## [How to Help Dolibarr ERP/CRM Project](https://www.dolibarr.org/forum/t/how-to-help-dolibarr-erp-crm-project/20293)

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**Author:** [@ksar](https://www.dolibarr.org/forum/u/ksar)\
**Replies:** 10\
**Last updated:** [September 27, 2026, 11:25pm UTC](https://www.dolibarr.org/forum/t/how-to-help-dolibarr-erp-crm-project/20293 "2026-09-27T23:25:22Z")

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Hello, Dolibarr is an Open Source project, which lives thanks to all volunteer contributors. If you want to help the project, here is the list of contributions that allow Dolibarr project to grow: 1. You have time to …

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## [Call to undefined function pdfWriteBlockedLogSignature()](https://www.dolibarr.org/forum/t/call-to-undefined-function-pdfwriteblockedlogsignature/31324)

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**Author:** [@martin54](https://www.dolibarr.org/forum/u/martin54)\
**Replies:** 9\
**Last updated:** [September 26, 2026, 3:08pm UTC](https://www.dolibarr.org/forum/t/call-to-undefined-function-pdfwriteblockedlogsignature/31324 "2026-09-26T15:08:20Z")

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Hi, I upgrade to V24.0.1 and after upgrade i am getting this error when i try to set some invoice to paid. Any solution?

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## [Looking at moving from Invoice Ninja to Dolibarr - Questions about modules and recurring billing](https://www.dolibarr.org/forum/t/looking-at-moving-from-invoice-ninja-to-dolibarr-questions-about-modules-and-recurring-billing/31243)

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**Author:** [@smartkid808](https://www.dolibarr.org/forum/u/smartkid808)\
**Replies:** 4\
**Last updated:** [September 21, 2026, 3:23pm UTC](https://www.dolibarr.org/forum/t/looking-at-moving-from-invoice-ninja-to-dolibarr-questions-about-modules-and-recurring-billing/31243 "2026-09-21T15:23:07Z")

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Hi everyone, I’m evaluating Dolibarr (on-prem) for my business and have been really impressed so far. I’m currently using Invoice Ninja but am looking for something a little more ERP-focused. My primary business is an …

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## [Developing a new Dolibarr theme - Feedback Welcomed](https://www.dolibarr.org/forum/t/developing-a-new-dolibarr-theme-feedback-welcomed/31308)

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**Author:** [@mark.hutchinson](https://www.dolibarr.org/forum/u/mark.hutchinson)\
**Replies:** 14\
**Last updated:** [September 19, 2026, 8:29am UTC](https://www.dolibarr.org/forum/t/developing-a-new-dolibarr-theme-feedback-welcomed/31308 "2026-09-19T08:29:39Z")

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We currently have a background project running where a couple of my team are trying to develop a new theme for Dolibarr ERP The standard Dolibarr ERP UI looks very dated and we are trying to create something more modern…

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## [Field Sell-by date is required MRP - Error when completing Manufacturing Order](https://www.dolibarr.org/forum/t/field-sell-by-date-is-required-mrp-error-when-completing-manufacturing-order/29745)

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**Author:** [@gustavoc](https://www.dolibarr.org/forum/u/gustavoc)\
**Replies:** 8\
**Last updated:** [September 14, 2026, 3:30am UTC](https://www.dolibarr.org/forum/t/field-sell-by-date-is-required-mrp-error-when-completing-manufacturing-order/29745 "2026-09-14T03:30:15Z")

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I am using Version 20.0.1 I have created a product where I selected fields Use lot/serial number Sell-by date or Eat-by date is mandatory I created a BOM and then a Manufacturing Order, when I try to Complete my orde…

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## [Terms and conditions of sale on PDF settings doesn't upload](https://www.dolibarr.org/forum/t/terms-and-conditions-of-sale-on-pdf-settings-doesnt-upload/30737)

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**Author:** [@absml](https://www.dolibarr.org/forum/u/absml)\
**Replies:** 19\
**Last updated:** [September 8, 2026, 12:02pm UTC](https://www.dolibarr.org/forum/t/terms-and-conditions-of-sale-on-pdf-settings-doesnt-upload/30737 "2026-09-08T12:02:07Z")

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I’m trying to use the upload a PDF that contains terms of sale, but nothing happens, it used to work before but not anymore, the PDF name shows on the upload field but once I click save it disappears.

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## [Servicing existing products on customer site](https://www.dolibarr.org/forum/t/servicing-existing-products-on-customer-site/31077)

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**Author:** [@krabul](https://www.dolibarr.org/forum/u/krabul)\
**Replies:** 13\
**Last updated:** [September 1, 2026, 6:46pm UTC](https://www.dolibarr.org/forum/t/servicing-existing-products-on-customer-site/31077 "2026-09-01T18:46:39Z")

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Hello, I am working in a company that is selling and servicing devices. I installed Dolibarr 22.0.4 which is working fine. But I do not know how to link an product with SN to a customer. If a customer has a device and …

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## [Managing inventory/fleet](https://www.dolibarr.org/forum/t/managing-inventory-fleet/23535)

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**Author:** [@karen](https://www.dolibarr.org/forum/u/karen)\
**Replies:** 8\
**Last updated:** [September 1, 2026, 6:43pm UTC](https://www.dolibarr.org/forum/t/managing-inventory-fleet/23535 "2026-09-01T18:43:17Z")

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We need a way to track our large equipment internally - inventory, location, project schedule, refurbishment/repair schedule. We do not sell this equipment; it’s purchased or built in-house and used in project work. Does…

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## [How to show invoice line description directly on screen?](https://www.dolibarr.org/forum/t/how-to-show-invoice-line-description-directly-on-screen/31295)

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**Author:** [@gurksallad](https://www.dolibarr.org/forum/u/gurksallad)\
**Replies:** 1\
**Last updated:** [August 30, 2026, 12:51pm UTC](https://www.dolibarr.org/forum/t/how-to-show-invoice-line-description-directly-on-screen/31295 "2026-08-30T12:51:41Z")

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(Dolibarr v23) When adding description to lines on invoice and validate the invoice, we have to hover the “i” to see the description. Service 10003 in the following invoice has extra description, but it is not shown unt…

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## [Create Agenda Entry from Sales Order](https://www.dolibarr.org/forum/t/create-agenda-entry-from-sales-order/19995)

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**Author:** [@Strathy](https://www.dolibarr.org/forum/u/Strathy)\
**Replies:** 6\
**Last updated:** [August 13, 2026, 11:48am UTC](https://www.dolibarr.org/forum/t/create-agenda-entry-from-sales-order/19995 "2026-08-13T11:48:24Z")

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How can I create an agenda item from a Sales Order. The ‘planned date of delivery’ should be the trigger for an agenda entry? I can’t figure out how to do that.

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## [ODT2PDF script can it be run in windows](https://www.dolibarr.org/forum/t/odt2pdf-script-can-it-be-run-in-windows/25360)

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**Author:** [@Eskos8](https://www.dolibarr.org/forum/u/Eskos8)\
**Replies:** 5\
**Last updated:** [August 4, 2026, 11:03am UTC](https://www.dolibarr.org/forum/t/odt2pdf-script-can-it-be-run-in-windows/25360 "2026-08-04T11:03:25Z")

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is there a way to do this in windows I would like it to convert to pdf so I don’t have to worry about stuff being off so I made a invoice in word using odt but I don’t want to convert it every time to pdf

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## [Ticket labels are not replaced in the odt file](https://www.dolibarr.org/forum/t/ticket-labels-are-not-replaced-in-the-odt-file/30925)

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**Author:** [@ccabrera\_mex](https://www.dolibarr.org/forum/u/ccabrera_mex)\
**Replies:** 5\
**Last updated:** [July 24, 2026, 2:56pm UTC](https://www.dolibarr.org/forum/t/ticket-labels-are-not-replaced-in-the-odt-file/30925 "2026-07-24T14:56:58Z")

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Hi! I’m experiencing a strange issue with version 22.0.3. Even in the example ODT template, only tags starting with “mycompany” are being replaced, while all others are ignored. I performed a couple of clean test insta…

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## [ODT to PDF template invoice issue](https://www.dolibarr.org/forum/t/odt-to-pdf-template-invoice-issue/25256)

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**Author:** [@rajsona](https://www.dolibarr.org/forum/u/rajsona)\
**Replies:** 14\
**Last updated:** [July 23, 2026, 5:51pm UTC](https://www.dolibarr.org/forum/t/odt-to-pdf-template-invoice-issue/25256 "2026-07-23T17:51:44Z")

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My ODT to PDF conversion working properly till yesterday. today Moring when I am trying to generate the invoice, only odt invoice is generating and pdf is not generating. The odt file also seems to corrupted using libre…

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## [Several problems with TakePOS Cash control closing and reports in V23.0.3](https://www.dolibarr.org/forum/t/several-problems-with-takepos-cash-control-closing-and-reports-in-v23-0-3/31170)

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**Author:** [@leonm2](https://www.dolibarr.org/forum/u/leonm2)\
**Replies:** 8\
**Last updated:** [July 5, 2026, 4:02pm UTC](https://www.dolibarr.org/forum/t/several-problems-with-takepos-cash-control-closing-and-reports-in-v23-0-3/31170 "2026-07-05T16:02:22Z")

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Hello community, Recently I am triying to update my Dolibarr instance from the version 19.0.2 to 23.0.3. But, I have severa problems with the TakePOS Module in the v23.0.3 that is critical for my business. Specifically …

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## [\[v22.0.4\] Missing "Accounting" Tab on Warehouse Card and Missing Permissions](https://www.dolibarr.org/forum/t/v22-0-4-missing-accounting-tab-on-warehouse-card-and-missing-permissions/31037)

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**Author:** [@Stejimenez](https://www.dolibarr.org/forum/u/Stejimenez)\
**Replies:** 5\
**Last updated:** [June 30, 2026, 11:12am UTC](https://www.dolibarr.org/forum/t/v22-0-4-missing-accounting-tab-on-warehouse-card-and-missing-permissions/31037 "2026-06-30T11:12:34Z")

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Hello community, I am struggling to enable the Accounting tab on my warehouse cards in Dolibarr v22.0.4 (installed via Plesk/Softaculous). Despite following all standard procedures in the documentation and on the forum,…

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## [Question about bank transactions import and marking invoices as "paid"](https://www.dolibarr.org/forum/t/question-about-bank-transactions-import-and-marking-invoices-as-paid/30852)

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**Author:** [@RayCulp](https://www.dolibarr.org/forum/u/RayCulp)\
**Replies:** 10\
**Last updated:** [June 24, 2026, 5:15pm UTC](https://www.dolibarr.org/forum/t/question-about-bank-transactions-import-and-marking-invoices-as-paid/30852 "2026-06-24T17:15:26Z")

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Hello everyone, I’ve read everything I could find on this topic, but I’m still a bit confused, so I just wanted to make sure I understand correctly: You can import bank transactions from a CSV file using (for example) …

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## [I need to allow the editing and deletion of invoices](https://www.dolibarr.org/forum/t/i-need-to-allow-the-editing-and-deletion-of-invoices/31169)

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**Author:** [@TuHao](https://www.dolibarr.org/forum/u/TuHao)\
**Replies:** 13\
**Last updated:** [June 21, 2026, 6:50pm UTC](https://www.dolibarr.org/forum/t/i-need-to-allow-the-editing-and-deletion-of-invoices/31169 "2026-06-21T18:50:59Z")

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I need to allow the editing and deletion of invoices. The following two options are set in Other Setup INVOICE\_CAN\_ALWAYS\_BE\_REMOVED INVOICE\_CAN\_BE\_EDITED\_EVEN\_IF\_PAYMENT\_DONE Why is there no effect at all? Was the…

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## [Display Price as Text Format for Invoices Configuration Help Needed](https://www.dolibarr.org/forum/t/display-price-as-text-format-for-invoices-configuration-help-needed/31168)

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**Author:** [@Yassine](https://www.dolibarr.org/forum/u/Yassine)\
**Replies:** 2\
**Last updated:** [June 21, 2026, 5:16pm UTC](https://www.dolibarr.org/forum/t/display-price-as-text-format-for-invoices-configuration-help-needed/31168 "2026-06-21T17:16:15Z")

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Hi everyone, I need help with a configuration issue. I want to display the price in words (text format) on my invoices, but I’m not sure how to set it up correctly. If anyone knows how to configure this or has done it …

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## [Hide invoice status label in header across tabs for some users](https://www.dolibarr.org/forum/t/hide-invoice-status-label-in-header-across-tabs-for-some-users/31167)

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**Author:** [@boulbul](https://www.dolibarr.org/forum/u/boulbul)\
**Replies:** 1\
**Last updated:** [May 22, 2026, 10:55am UTC](https://www.dolibarr.org/forum/t/hide-invoice-status-label-in-header-across-tabs-for-some-users/31167 "2026-05-22T10:55:31Z")

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Hello, On the invoice page (facture/card.php), I am trying to hide the status badge (e.g. “Not paid / Impayée”) for all users except management group and admiins. It works correctly on the main tab. But when switching …

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## [VAT calculate problem - VAT calculate on final price](https://www.dolibarr.org/forum/t/vat-calculate-problem-vat-calculate-on-final-price/30794)

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**Author:** [@martin54](https://www.dolibarr.org/forum/u/martin54)\
**Replies:** 22\
**Last updated:** [April 22, 2026, 2:14pm UTC](https://www.dolibarr.org/forum/t/vat-calculate-problem-vat-calculate-on-final-price/30794 "2026-04-22T14:14:04Z")

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Hi everyone, I have a problem with VAT calculating. Now VAT calculating on each line separately. But in my country it must be calculated on final price (without VAT) not on each line. Main problem is that when it make…

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## [Variable weight product](https://www.dolibarr.org/forum/t/variable-weight-product/31007)

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**Author:** [@RealZee](https://www.dolibarr.org/forum/u/RealZee)\
**Replies:** 4\
**Last updated:** [April 14, 2026, 2:41pm UTC](https://www.dolibarr.org/forum/t/variable-weight-product/31007 "2026-04-14T14:41:01Z")

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I have a product which when created from the MO pulls inventory raw materials by weight. However my final cured product varies in weight. No two are exactly the same weight. Which means (currently) I will need to create…

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## [There is a problem with the PDF Merge function in the Vendor invoices list](https://www.dolibarr.org/forum/t/there-is-a-problem-with-the-pdf-merge-function-in-the-vendor-invoices-list/31110)

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**Author:** [@TuHao](https://www.dolibarr.org/forum/u/TuHao)\
**Replies:** 10\
**Last updated:** [April 13, 2026, 7:24pm UTC](https://www.dolibarr.org/forum/t/there-is-a-problem-with-the-pdf-merge-function-in-the-vendor-invoices-list/31110 "2026-04-13T19:24:05Z")

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The version I’m using is 23.0.1 There is a problem with the PDF Merge function in the Vendor invoices list Once the PDF merge is clicked, the following error will occur Fatal error: Uncaught Error: Class 'Facture' …

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## [Common Causes of Stock Inconsistencies in Dolibarr (Modules, Invoices & Fixes)](https://www.dolibarr.org/forum/t/common-causes-of-stock-inconsistencies-in-dolibarr-modules-invoices-fixes/31113)

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**Author:** [@MuhammadAli.Dev](https://www.dolibarr.org/forum/u/MuhammadAli.Dev)\
**Replies:** 0\
**Last updated:** [April 9, 2026, 5:11pm UTC](https://www.dolibarr.org/forum/t/common-causes-of-stock-inconsistencies-in-dolibarr-modules-invoices-fixes/31113 "2026-04-09T17:11:23Z")

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Hi everyone, While working on Dolibarr implementations and custom modules, I’ve been noticing a pattern across many discussions here — especially around stock, invoices, and module interactions. Some of the most common…

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## [How to handle product returns (create avoir + automatic stock reinjection)](https://www.dolibarr.org/forum/t/how-to-handle-product-returns-create-avoir-automatic-stock-reinjection/30487)

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**Author:** [@Yassine](https://www.dolibarr.org/forum/u/Yassine)\
**Replies:** 3\
**Last updated:** [April 6, 2026, 9:24pm UTC](https://www.dolibarr.org/forum/t/how-to-handle-product-returns-create-avoir-automatic-stock-reinjection/30487 "2026-04-06T21:24:02Z")

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Here’s my workflow: I create a quotation (devis) for the client. Then I convert it into a customer order (bon de commande). From the order, I generate a shipment (fiche d’expédition). After shipping, I create and valid…

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## [I'm using version 23.0.1, which has a BUG](https://www.dolibarr.org/forum/t/im-using-version-23-0-1-which-has-a-bug/31088)

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**Author:** [@TuHao](https://www.dolibarr.org/forum/u/TuHao)\
**Replies:** 14\
**Last updated:** [March 31, 2026, 10:29am UTC](https://www.dolibarr.org/forum/t/im-using-version-23-0-1-which-has-a-bug/31088 "2026-03-31T10:29:11Z")

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The following is the content of dolibarr.log May I ask how I should solve these problems? 2026-03-30 03:23:20 DEBUG 2018503 1000 NEW TOKEN generated by : /index.php 2026-03-30 03:23:20 NOTICE 2018503 1000 --- Ac…

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## [Module Propal-History for dolibarr v21](https://www.dolibarr.org/forum/t/module-propal-history-for-dolibarr-v21/30760)

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**Author:** [@Arnold](https://www.dolibarr.org/forum/u/Arnold)\
**Replies:** 4\
**Last updated:** [March 28, 2026, 2:23am UTC](https://www.dolibarr.org/forum/t/module-propal-history-for-dolibarr-v21/30760 "2026-03-28T02:23:42Z")

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Does anybody know if there exists a newer module for Propal-History (Propal-History) which supports dolibarr v21 and is compatible to Propal-History, so I can use already existing data. OR does exist an dolibarr intern…

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## [Language in Bank&Cash Accounting Code is stuck French](https://www.dolibarr.org/forum/t/language-in-bank-cash-accounting-code-is-stuck-french/31045)

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**Author:** [@SimplyConfused](https://www.dolibarr.org/forum/u/SimplyConfused)\
**Replies:** 4\
**Last updated:** [March 23, 2026, 1:01pm UTC](https://www.dolibarr.org/forum/t/language-in-bank-cash-accounting-code-is-stuck-french/31045 "2026-03-23T13:01:18Z")

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\------------------------------------------------------------------------------------- DOLIBARR ENVIRONMENT Version: 22.0.4 Operating System: Web Server: Apache PHP: 8.3 Database: MariaDB 10.6.20 URL(s): /…

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## [\[v22.0.4\] Native Perpetual Inventory vs. Incompatible External Modules](https://www.dolibarr.org/forum/t/v22-0-4-native-perpetual-inventory-vs-incompatible-external-modules/31038)

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**Author:** [@Stejimenez](https://www.dolibarr.org/forum/u/Stejimenez)\
**Replies:** 0\
**Last updated:** [March 10, 2026, 10:04pm UTC](https://www.dolibarr.org/forum/t/v22-0-4-native-perpetual-inventory-vs-incompatible-external-modules/31038 "2026-03-10T22:04:12Z")

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Hello community, I am deploying Dolibarr v22.0.4 for a Canadian distribution company and we require Perpetual Inventory (Cost of Goods Sold / COGS generated at the time of shipment/delivery, not just at invoicing). DO…

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## [There is no product description displayed in version 22](https://www.dolibarr.org/forum/t/there-is-no-product-description-displayed-in-version-22/31016)

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**Author:** [@TuHao](https://www.dolibarr.org/forum/u/TuHao)\
**Replies:** 13\
**Last updated:** [March 9, 2026, 4:31pm UTC](https://www.dolibarr.org/forum/t/there-is-no-product-description-displayed-in-version-22/31016 "2026-03-09T16:31:41Z")

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In version 19, the product description was originally displayed here, After upgrading to version 22, there is no product description displayed now, Now we can only manually modify the product description, How to activ…

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