Thanks for the help. I should have replied earlier about what happened.
The truth is that I don’t have much background in this. At all. The company I am working with is run by 1 man who is using this software, with little understanding on how it runs. Everything runs through this software, and he’s learning accounting while trying to run his company. When I presented this problem to him, he hadn’t taken the time in over a year to understand how to backup/restore dolibarr. It blew my mind.
I believe if you are running this type of open source software it’s important to have a strong foundation in the frameworks, or at the very least use it during off-work hours to tinker and learn while a proven, reliable and supported software runs the company during work hours. Currently, I have the tinker/learning happening during work hours which is blowing my mind.
I left the topic. To this day, I still can’t restore the backup and the company owner is unable to do so either. He did manage to do it on another partition on his computer though.
Thanks
