Hello dear Doli community,
maybe someone can help:
In case of automatically created tickets, emails are always sent in text/plain format instead of html.
If I sent mails from an manually created ticket instead, the mail appears correct in html-style.
However, if a ticket was created automatically via the email collector, then mails are only in plain text format, example below.
Does s.o. have any idea where the error is and how to fix it?
Greetings,
Mikee
For the recipient, for example, it looks like this:
References bfccbfd30dac1adb7dd6df95318b884e@mikee.de
Reply To: mail@mikee.de
X-Mailer: Dolibarr version 18.0.0 (using SMTPs Mailer)
X-Dolibarr Option: MAIN_MAIL_USE_MULTI_PART
Mime version: 1.0
Content type: multipart/mixed; boundary=“multipart_x.1693749599.x_boundary”
Content transfer encoding: 8bit
–multipart_x.1693749599.x_boundary
Content type: multipart/alternative; boundary=“mul_962993699c4b3109f3b78b85af1b74cc”
–mul_962993699c4b3109f3b78b85af1b74cc
Content type: text/plain; charset=UTF-8(the follwing text appears within the mail with html-code (brackets and so on)…
Content type: text/html; charset=UTF-8Hello,
A new reply has been added to a ticket you are following.
Here’s the message:
…
You can view the progress of tickets in each interface with the following link : cmnz92mlcr12f2w8News
sent by Mikee
–mul_962993699c4b3109f3b78b85af1b74cc–
–multipart_x.1693749599.x_boundary–
