Canadian provinces missing in cloud demo

Using my Dolibarr
1

Hi! I am trying to figure out if Dolibarr would be a good choice for my small business. I need to configure my company, which is in the province of Quebec, Canada, along with the relevant taxes: GST and TVQ (the provincial tax, a subtype of PST).

In the MenuCompanySetup screen, when I select a contry such as Brazil or the US, I get a dropdown list of states. So far so good. However, when I select Canada, the province/state list is totally EMPTY.

I went to the Dictionary:DictionaryRegion screen and looked up canadian provinces, but found none. So I tried to create a province manually and got the error message: “Record already exists”.

Another problem I’ve found: in the English-language interface, in the MenuCompanySetup screen, taxes are properly named “GST” and "PST. However in the French-language interface the taxes seem to be hard-coded, as only the “VAT” label and messages appear (which is incorrect for Canada). I have users in both languages so it’s important that the English and French version are coherent.

This is a really annoying situation and I would truly, definitely appreciate if someone could find out how to “unlock” the Canadian provinces. I need to make a decision this week and there are other cloud-based ERPs in my list. Thanks!

2

To enter a new region, check that you use a numeric value for the code.

To have correct label of VAT (GST), switch your language to fr_CA.

3

The tax labels and definition are incorrect in the MenuCompanySetup if my interface is in fr_CA. It displays “TVA” (e.g. taxes used in France/Europe).

However if I choose en_CA they are correct.

I haven’t tested the rest of the system yet. I don’t know what will be displayed if I create clients, products and transactions.

4

Another problem. I have created 2 provinces successfully in the Dictionary. However, when I come back to the MenuCompanySetup and choose Canada, the state/province dropdown is still empty.

5

Here are screenshots.

Two provinces were created with a numeric code (99+standard geographic Classification / SGC).

The two provinces are not available in the dropdown list.

6

Here are the links to the screenshots for the previous e-mail.

7

Still didn’t work. Here are the links
http://http://avantrad.ca/upload/hugo/temp/dolibarr_dict_prov.png
http://http://avantrad.ca/upload/hugo/temp/dolibarr_company.png

8

Country region and province are on 3 levels.
Country
Region
State or province

If you want to see quebec on the state field, just create a region “all canada” instead of quebec and the create the state quebec or o ontario into the dictionary state and not region.

For translation, it seems that en_ca and fr_ca are ok only for version 3.8 or more…