Hello friends, I am having a problem with the e-mail sent to customers when the ticket is answered.
Even though I edit the TicketMessageMailIntroText it does not change.
Where am I making a mistake?
Hello,
Thank you very much for your answer. But interestingly, I don’t have that part that you have.
Hello,
What is your dolibarr version then ?
Hello @ksar
My Dolibarr v. 19.0.0
Hello friends, I solved the problem. The main reason for the problem was that I was using dolibarr in Turkish.
The Notification section does not appear in the Turkish interface. When I update the system language to en_US, Notification settings appear.
I think this is a bug.
