Email attached files

Hello,

We are working on Dolibarr version 18, and whenever we want to send an email, the attached document (invoice or proposal) won’t attach.

Any help?

Here’s how you do it:

  1. Compose Email:
  • Open your email application and start composing a new email. It’s like writing a letter.
  1. Look for Attachment Option:
  • Find a paperclip icon or an “Attach” option in your email tool. This is where you attach files, like adding papers to your envelope.
  1. Click Attach or Paperclip:
  • Click on the “Attach” option. It’s similar to putting a paperclip on your documents.
  1. Select Files:
  • A window will pop up asking you to choose files. Navigate to the location of your files (documents, pictures, etc.) and select them. It’s like placing your papers into the envelope.
  1. Attach Files:
  • Click “Attach” or “Open.” This is like sealing your envelope with the attached documents inside.
  1. Finish Composing Email:
  • Continue writing your email if you haven’t finished. Your attached files are like the documents inside your sealed envelope.
  1. Send Email:
  • Once your email is ready, click “Send.” This is equivalent to mailing your sealed envelope with the attached files.
1 Like

Hi Everyone,

First, my apologies for dredging up an old topic to post. I’m having a day where I’m stuck on what I think are simple things .. and I’ve registered and can’t find a “new topic” button anywhere. This is the closest topic to my question.

We have a new install of Dolibarr (v 22) and are planning to use it to manage a fundraising round. As I get ready to do some testing, I’m finding no way to attach a file to an email. Everything in the documentation and on the web tells me we should be able to upload and attach files from the local system, but there is no button or paperclip to do so. I’ve tried to attach a screen shot, but as a new user, I apparently can’t do that.

I’m certain I’m stuck on something really silly. I’ve scoured the module settings, and the same situation exists for general users and super admin. No button by the file list, no paperclip in the editor. Do I need a separate module to enable this functionality? It really seems I have a setting that’s turned off somewhere.

Any and all help and suggestions would be greatly appreciated!

Apologies again for using an old thread.

Do you have a screenshot @sabhain

and also - Welcome on board :slight_smile:

Hi,

Thanks! See attached.

which page/url are this screenshot from @sabhain ?

@jonbendtsen This is from “Third Parties” where you can pick one or more contacts and then in the action pull down choose “Send by Email” .. it brings up this interface, which we want to use to start reaching out to contacts from within Dolibarr.

Thank you for your help!

@sabhain which modules have you enabled?