Get Email acknowledgement

Using my Dolibarr
1

I need a help!! :unhappy:

When i am sending an email from customer invoice then there is an option name “Delivery Ack.” what’s it use for? First i thought i will get a acknowledgement email when receiver will open or received my email. But i am not getting anything. :unhappy:

Any help highly appreciated :happy:

2

I’m not sure butt i think it is for when someone has read the email. Butt the receiver must allow the email to be send to you. If he says no. You won’t get anything.

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3

Correct. Only some companies have their mail servers set as default to send receipts. You cannot control it except for asking for it. I have my email setup to default to request receipts (acknowledgements) but I don’t always get them.

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4

Thank you aljawaid and Reliz to reply on my post. But can you help me that how i can set up this thing. I am using gmail id and if i am sending an email from dolibarr with my gmail id setup to an another gmail id then what i need to do to get an acknowledgement mail?

Thanks in advanced :happy:

5

You can only REQUEST from Dolibarr. It is upto GMAIL to tell Dolibarr that this email has been read, or ask the gmail user if he/she wants to send a ‘read’ receipt back to dolibarr.

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6

Thank you all for your reply i got my point. :happy:

Thanks :happy: