Get properties of a Ticket object from track id

Using my Dolibarr CRM/SRM Modules
,
1

Hi,
In the ticket Api, While fetching the data with track_id, it returns dummy data, why?
My Request URL is: http://localhost/dolibarr/htdocs/api/index.php/tickets/track_id/iud2dkb4ow2bbccf
Response Body:

{
  "track_id": "XXXXaaaa",
  "fk_soc": null,
  "fk_project": 1,
  "origin_email": "email@email.com",
  "fk_user_create": 1,
  "fk_user_assign": 1,
  "subject": "Subject of ticket",
  "message": "Message of ticket",
  "fk_statut": null,
  "status": 0,
  "resolution": "1",
  "progress": "10",
  "timing": "30",
  "type_code": "TYPECODE",
  "category_code": "CATEGORYCODE",
  "severity_code": "SEVERITYCODE",
  "type_label": null,
  "category_label": null,
  "severity_label": null,
  "email_from": null,
  "datec": "",
  "date_read": "",
  "date_close": "",
  "notify_tiers_at_create": null,
  "email_msgid": null,
  "lines": null,
  "id": 0,
  "entity": 1,
  "import_key": null,
  "array_options": [],
  "array_languages": null,
  "linkedObjectsIds": null,
  "user": null,
  "origin": null,
  "origin_id": null,
  "ref": "TI0501-001",
  "state_id": null,
  "region_id": null,
  "demand_reason_id": null,
  "transport_mode_id": null,
  "model_pdf": null,
  "last_main_doc": null,
  "fk_bank": null,
  "date_creation": null,
  "date_validation": null,
  "date_modification": null,
  "specimen": 0,
  "tms": "",
  "fk_user_assign_string": " SuperAdmin"
}
Please, Help me out.

Thank You