Help Needed: Managing POS Commands and Order Status Workflow in Dolibarr

Help Needed: Managing POS Commands and Order Status Workflow in Dolibarr

Hello Dolibarr Community,

I need guidance on how to properly manage POS (Point of Sale) commands in Dolibarr. I’m trying to understand the complete workflow for order status management.

Current Understanding of Order States:

  1. Order Creation - Initial order entry
  2. Command in Preparation - Order being processed/prepared
  3. Command Done - Order completed/fulfilled

Questions:

  • How do I effectively navigate through these different order states in the POS module?
  • Are there specific steps or best practices for transitioning between these statuses?
  • What are the key features I should be using to streamline this workflow?
  • Are there any common pitfalls to avoid when managing POS commands?

Context:

I’m looking to optimize our order management process and ensure we’re following the proper workflow from order creation through completion.

Any documentation links, tutorials, or step-by-step guidance would be greatly appreciated!

Thank you in advance for your help.

Dolibarr Version: 20.0.3 Module: POS/Point of Sale