icfr
June 13, 2012, 4:06am
14
it s a really draft version i only use french language for the moment ,i will translate it when it will be operational
there is really lot of work for have a completely fonctionnal module and i have lot of work so …
i think restart dev at the begining of the next week.
icfr
June 26, 2012, 11:11pm
15
changelog:
-ticket’s detail page
-can change statut
-can add private note
-page my tickets
-sync dolibarr user with hesk user(see config page )
there is lot of work before release but it’s on good way
ticket’s reply send mail to customer so i don’t think it will be integrated at the begining
icfr
July 24, 2012, 6:56am
16
changelog
add the posibility to join ticket to dolibarr element
i have lot of work a for the moment so th dev is very slow …
in 2 week i will need some beta-tester so if someone is interesting ,contact me the contact form on my website
icfr
August 11, 2012, 5:38pm
17
i forget to put my adress website on my profile so now it’s ok
Hello ICFR,
Went to your contact form but got message
“le serveur a jugé que cet envoi est un spam”
If you need english language help and coding I am happy to assist with this module.
Email in profile
Regards
Paul
icfr
August 14, 2012, 4:03pm
19
some people have the same problem
i will for this
it will be good for translation
my mail adress is icfr.eirl on the domain free.fr
icfr
August 14, 2012, 4:36pm
20
the contact form would work now i think i have found the problem can you retry please
icfr
September 6, 2012, 1:27pm
21
the first beta test has begin for 3.1.1
now i start dev for 3.2
the demo is updated now you can try it
eldy
September 8, 2012, 12:39am
22
2 questions :
- do you plan to have the module “ticketing” onto dolistore or into dolibarr standard distribution ?
- the theme you use seems to be a fixed version of amarok version into dolibarr dev branch. Can you submit patch (or new files) of debugged theme ?
icfr
September 8, 2012, 1:06am
23
for the theme i have found this on the forum (dolibarr.fr ) i don’t modify it
for the distribution of the module i dont know if it will be free or not so …
icfr
September 18, 2012, 2:26pm
24
Hello,
How is version 3.2 progressing ? Do youu need testing yet ?
Regards
Paul
Any news on 3.2 version? I do have some time to help if required.
Regards
Paul
Hello ICFR, Have you managed any progress?
Regards
Paul
Any progress on 3.2 version ?
Can you please let me know if this is still in progress. If not I am going to start on integration of our own version via iframe. However downside is this runs on windows only so hesk would be better for us.
Thanks
Paul
icfr
March 30, 2013, 6:52pm
31
the module is on dolistore
now dolibarr get data by webservices no longuer need to have hesk and dolibarr on the same database
there is two version
free version: just view ticket with without any modification
paid version:change anything of the ticket (categorie,status,priority,add and delete message,add and delete note,link with dolibarr element)
demo at demodolibarr.icfr.fr
Hello,
I have just purchased the module on dolistore. Docs are in French, Do you have basic install instructions in English? I have installed hesk and module OK. Not sure what to enter in module url param ?
Thanks
Paul
Dweeze
April 8, 2015, 5:10pm
33
Hi
I’m also trying to get things working.
None the less is makes trouble with the url
I keep getting no working URL to my hesk database
ps: i’ve bought the lite version to test. If it works I will buy the full version.
tHENKs