How to Allow Negative Quantity in Shipment/Reception (Product Returns) and Update Stock Automatically

[Yassine]

Hello community,

I’m working with Dolibarr and I have a special use case.

My scenario:

• I create a Supplier Order (Bon de commande fournisseur).
• Then I receive the products using the Reception module.
• Sometimes I need to return some products to the supplier, so I want to add a line with negative quantity during reception or shipment.

Same idea for clients:

• I ship an order to a client.
• Then the client returns some products, and I want to record it properly in Dolibarr.

Important:

• I want the stock movement to be updated automatically whenever I process a return.
• The returned items should be removed or re-added to stock as needed.

My questions:

1. How can I allow negative quantity lines in shipment or reception modules?
2. Is there a proper Dolibarr module or process to handle returns (from clients or suppliers)?
3. How can I make sure that stock levels are correctly adjusted when returns are processed?

Thanks a lot for your guidance!

[fcarll]

Dolibarr has a built in function to create a “credit note” in invoices for both customers as well as vendors.

Instead of trying to enter negative quantities, you would simply reopen the customer/vendor invoice that detailed your original sale/order and issue a credit note for all or part of the order. The system will update your inventory as well as keep track of the accounting.

I hope this helps.

Frank

[aburks]

There are some hidden settings that might be helpful for your workflows (Home>Setup>Other Setup):

• FACTURE_ENABLE_NEGATIVE_LINES = 1 //This allows negative lines in invoices
• STOCK_ALLOW_NEGATIVE_TRANSFER = 1 //This allows negative stock transfers, but I don’t know if it allows negative receptions? Try it out and report back!

[zachmelo]

This post might be of interest:

[Free] Returns, Warranty, and Customer Inventory Modules - Feedback Wanted

Hello! I have been vibe coding modules, and so take them with some caution as I have never been a great dev. That said, I want to share four modules that work together: Doli-Returns - for receiving goods back into warehouse and issuing credits etc. RMA/Warranty - for tracking shipments out and generating automatic warranty records, as well as integrating with above returns module to accept goods back into inventory (refurbishment) Customer Inventory - see all of the goods and services that you…

GitHub - zacharymelo/doli-returns: A module for managing product returns in Dolibarr · GitHub is a module that enables items to be returned to stock from a shipment.