Hi,
In our company, we work with 3 party lead generation portals (e.g. indiamart.com, exportersindia.com etc) for providing us potential sales leads. The process works in following manner -
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Whenever a new potential lead/enquiry is generated on these portals, an email is sent to us with complete details of potential sales lead/enquiry with critical information such as Name, contact details, product required, quantity required, prices etc. One of our previous CRM used to automatically pickup critical information from these emails and used to create new sales leads in CRM automatically.
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Other method is via API. Lead Portals like indiamart provides us an API. This API needs to be integrated in our CRM. The CRM must have an inbuilt facility to automatically poll or contact Indiamart Server (after every few minutes - for example after every 30 minutes) and fetch new lead details (in case if a new lead has come), and create a new potential sales lead in CRM automatically with these details. Our current CRM uses this feature to automatically create leads in CRM by fetching data from backend servers of Indiamart and other lead generation portals.
I would like to know if any of these two methods are available in Dolibar or not? if Yes, how to use them? If not, is there a way we can create these features in Dolibar CRM.
If this critical issue is resolved, than we can think about using Dolibar CRM & ERP System in our business.
It would be great if any of experts have a look and guide us.
Many Thanks for your Help
Manoj Kumar
