is it me or when i like to sent a email to employ of a company i go in to this person under contacts and select here/him select send mail and in this window i was expecting that i cut tag a template when i have a standard message to him/here
Hi Niels,
In Setup/Emails/Email templates, you can define a template visible everywhere that will also apply to contacts. Or are you looking for something more specific ?
Regards,
Marc
Hi Niels,
Template selection field appears when you have several applicable templates. It looks like you have only the system default template available here. You should first ensure you created a mail template relevant for this type of object, or all object types as I was mentioning previously, and that it is enabled (green button on the email template listing). It all this is ok, then you have a bug somewhere…
Regards,
Marc
okay i find that it shut stand to “every one” then it is show up even if it stand to user it is not showing up
i think it is missing a “tag” Tredjepart/employed
Hi Niels,
I am afraid I don’t fully understand what you are trying to achieve nor what is blocking you here. Maybe you could share a screenshot of your mail template configuration page.
Regards,
Marc
if i select a company and like to sent Email to it is possible to select a template see this 2 pictures
On my side, with several mail templates defined for all types :
the template selector is present and populated in the contact email card :
Regards,
Marc
yes if i make it visible in all places it works but if only won a see it when will mail to customer employer