Goodday brothers, please i need help in this error, i have been using my website for products stocks pos sales, without any issues until yesterday when my workers complained that they can not validate/ create invoice in third party customers orders, they got this error and i also tried with my administrator account, also same problems, but POS sales is working… here is the error.
Return code for latest database access request error: DB_ERROR_2006
Information for latest database access request error: MySQL server has gone away…
i have access to hosting cpanel to modify or edit any file if needled…
thank you for your help.
Dolibarr has detected a technical error.
This information can be useful for diagnostic purposes (you can set option $dolibarr_main_prod to ‘1’ to hide sensitive information):
Date: 20220914122906
Dolibarr: 15.0.3 - https://www.dolibarr.org
Level of features: 0
PHP: 7.4.30
Server: Apache
OS: Linux
Requested URL: /dolibarr/compta/facture/card.php
Referer: http://******/dolibarr/compta/facture/card.php
Menu manager: eldy_menu.php
Modules/Applications: user, variants, export, receiptprinter, ficheinter, product, stock, expedition, categorie, moceanapi, incoterm, printing, paymentbybanktransfer, adherent, supplier_proposal, notification, propal, import, banque, barcode, commande, expensereport, facture, fournisseur, salaries, service, societe, ticket, takepos
Database type manager: mysqli
Latest database access request error: SELECT s.rowid, s.nom as name, s.name_alias, s.tva_intra, s.client, s.fournisseur, s.code_client, s.code_fournisseur FROM llx_societe as s WHERE s.entity IN (1) AND (((s.client = 1 OR s.client = 3) AND s.status=1)) ORDER BY nom ASC
Return code for latest database access request error: DB_ERROR_2006
Information for latest database access request error: MySQL server has gone away
