I’ve been trying to work out how to get record payments I make, but I can’t find anything online about how it works online. There doesn’t seem to be any way I can find to get it to include GST when I make a payment to a supplier so it doesn’t correctly tell me what GST I owe, and when I try to input the GST that I paid for my last GST return it won’t let me because it says “No active bank account defined” and there is no way of selecting one.
The only other person I could find having this issue was back in 2014 with no resolution so I’m tearing my hair out. Does anyone have any idea how to fix this?
Thanks for the reply. I already have a bank account set up I suppose I should have made that more clear. I’m looking for a way to “define” it so this doesn’t solve my issue.
Hi, thanks so much for the continued help and sorry for the late reply.
It looks like we’re on the right track… When I look at the “modify” page on the bank account the “accounting account” drop down is blank, and typing anything into it just comes up with “no results found” as per image attached.
Looking on the wiki it seems like I need to set up my “accounting” module. I’ll have a look at that and report back with my findings, probably in another couple of days.
So I went through all the steps in the accounting tab and that seems to have solved the issue. I’m still confused as all get out, but I am now able to define the accounting account for my bank account is my bank account. I’ve probably done it wrong, but it seems to be working for now. EDIT: NO IT ISN’T, SEE BELOW
Attached is an image of the accounting tab for other newbies looking for the same thing.
I spoke too soon, I was able to define my accounting account in the bank account tab, but the GST payment page still says no active account defined. There must be another place I need to define an account.
It looks like I’m having the same problem with the “direct debit payment” module. If anyone has any hints please please let me know, I’m at my wits end with this bloody thing.
