Because you have a +918.71 and -918.71 in list of custome rinvoices, you should have 0 in the “Current outstanding”.
This is what you have into the box number 4 “Current oust…”
I don’t know what is the box 5. Can you put your mouse over the text title to know what is the complete label ? May be it is only the outstanding that is “late”. If yes, check the due date of both invoices.
@eldy please find the screenshot attached showing the details when i open the box with current outs balance (AED - 964.65).
Again, Many thanks 
for added info: the debit amount is for the standard invoice and the credit amount is for the credit invoice
Which one ? What is the label on the second one. The correct one, is the first one. And it shows 0, as expected.
So i don’t see any trouble on your screenshots.
@eldy yeah, there’s no problem in the details, but why is it when it open the customer account and in the current outstanding balance box showing the AED - 964.65 balance (see attached screenshot) 
Many thanks
do i need to complete the process, i.e. enter a payment on invoice and enter a refund on the credit note issued
The outstanding balance is not -964.65, it is 0. You read the wrong picture. Take a look on the same screenshot on the correct box, just on left, “Current outstanding invoices” and you will see it is 0 !
@eldy @ksar @isoscent … Hi, I encounter Dolibarr system error: I am trying to add one VAT account in VAT account set-up; i.e. the VAT for import goods (RCM - Reverse Charge Mechanism)… Please see attached screenshot for error details. Many thanks
Can you upgrade to 16.0.3 and check if pb still happen ?
Or jus try to enter a “code” smaller.
@eldy Thank you, i am able to add now the related VAT acct set-up for import goods (RCM)… but regarding to my previous question see attached screenshot for details
@eldy thank you for your reply, i already updated the VAT account set-up (adding vat code for RCM)…
@eldy @isoscent @milenmk
I restarted again my testing and clear all those previous testing data’s i made… for the start I created a standard invoice (i skip in creating the customer order); then I made the binding > sales journal > record transactions in accounting. Everything works perfectly cause i check the Accounting section (Ledger, journals and account balance) and it shows all corresponding values.
Now, i need to ship or deliver the items and to receive the payments as well.
My question is how can i create a delivery note, since I am not able to create the sales order on this particular transaction … Again, Thank you very much
@eldy @isoscent Hello… How do you treat Post-Dated Cheque (PDC) payments Please find attached screenshot for reference)… Just want to know the next step, once the cheque has been deposit and cleared.
I already created cheque clearing account (temporary) wherein to used as debit when receiving the pdc; but need this cheque clearing account to credit once the pdc has been cleared - i need to know where can i process this kind of step
and also regarding cost of sales; i’m able to create the delivery note (from sales order), but need also to book the corresponding cost of sales
Many Thanks
@eldy @isoscent Greetings! Just processed the “enter payment” both for customer invoice and vendor invoice; and after that i proceed to transfer in accounting > Cash journal > record transactions in accounting, and unfortunately i encounter dolibarr system error (see attached screenshots):
How can i edit the accounting account in dolibarr cash journal …
many thanks
What is your version ? Try to upgrade to the last version on the same branch (same major version).
For example for branch 16.0, last version is currently 16.0.5
@eldy Greetings! How can we export ledger account to excel file? Summary in Journal we are able to export it, but how about the others, particularly ledger account/s.
Thank you very much
In v17 and before, when you export jounal in csv format, from menu Journal, you should get all information, including account of chart of account.
With v18, a menu entry has beend added dedicated to export.
We are now downloading the v17.
Thank you very much for the assistance. 
Greeting!
I would like to know, how we are going to cancel or reverse the enter payment and already been process the recording in accounting, and was already posted at the journal and the ledger.
Kindly reply.
Thank you very much for your Support.
Reyn
