do i need to complete the process, i.e. enter a payment on invoice and enter a refund on the credit note issued 
The outstanding balance is not -964.65, it is 0. You read the wrong picture. Take a look on the same screenshot on the correct box, just on left, “Current outstanding invoices” and you will see it is 0 !
@eldy @ksar @isoscent … Hi, I encounter Dolibarr system error: I am trying to add one VAT account in VAT account set-up; i.e. the VAT for import goods (RCM - Reverse Charge Mechanism)… Please see attached screenshot for error details. Many thanks 
Can you upgrade to 16.0.3 and check if pb still happen ?
Or jus try to enter a “code” smaller.
@eldy Thank you, i am able to add now the related VAT acct set-up for import goods (RCM)… but regarding to my previous question see attached screenshot for details
@eldy thank you for your reply, i already updated the VAT account set-up (adding vat code for RCM)…
@eldy @isoscent @milenmk
I restarted again my testing and clear all those previous testing data’s i made… for the start I created a standard invoice (i skip in creating the customer order); then I made the binding > sales journal > record transactions in accounting. Everything works perfectly cause i check the Accounting section (Ledger, journals and account balance) and it shows all corresponding values.
Now, i need to ship or deliver the items and to receive the payments as well.
My question is how can i create a delivery note, since I am not able to create the sales order on this particular transaction … Again, Thank you very much
@eldy @isoscent Hello… How do you treat Post-Dated Cheque (PDC) payments Please find attached screenshot for reference)… Just want to know the next step, once the cheque has been deposit and cleared.
I already created cheque clearing account (temporary) wherein to used as debit when receiving the pdc; but need this cheque clearing account to credit once the pdc has been cleared - i need to know where can i process this kind of step
and also regarding cost of sales; i’m able to create the delivery note (from sales order), but need also to book the corresponding cost of sales
Many Thanks
@eldy @isoscent Greetings! Just processed the “enter payment” both for customer invoice and vendor invoice; and after that i proceed to transfer in accounting > Cash journal > record transactions in accounting, and unfortunately i encounter dolibarr system error (see attached screenshots):
Error in cash journal > record transactions in accounting.
Related chart of accounts for cash, receivable and payables.
How can i edit the accounting account in dolibarr cash journal …
many thanks
What is your version ? Try to upgrade to the last version on the same branch (same major version).
For example for branch 16.0, last version is currently 16.0.5
@eldy Greetings! How can we export ledger account to excel file? Summary in Journal we are able to export it, but how about the others, particularly ledger account/s.
Thank you very much
In v17 and before, when you export jounal in csv format, from menu Journal, you should get all information, including account of chart of account.
With v18, a menu entry has beend added dedicated to export.
We are now downloading the v17.
Thank you very much for the assistance. 
Greeting!
I would like to know, how we are going to cancel or reverse the enter payment and already been process the recording in accounting, and was already posted at the journal and the ledger.
Kindly reply.
Thank you very much for your Support.
Reyn
You can create a credit note invoice and a refund. So all lines will be transferred into accounting.
You can also enter any manual entries into accountancy directly from menu Accountancy - Journal - Plus
Ah okay, Thank you very much for your immediate response.
Hi @eldy ; going back to your previous reply regarding the credit note; this time it’s about the invoice we receive from the supplier, and we booked already in dolibarr for the corresponding payables, and this invoice is not yet been paid, and we received a partial credit note from supplier due to some adjustment… and now i process the corresponding credit note to dolibarr for the related invoice.
my question is, do i need to proceed to “refund” after i booked the credit note to dolibarr?
And please give us also the step by step procedure regarding the process of credit note: i.e., credit note for:
1). cancelled invoice
2). correct issued invoice but, partial adjustment of values (amount)
3). when to use these two options in preparing credit note:
- 3.1). Create credit note with lines from origin invoice
- 3.2). Create credit note with remaining unpaid of origin invoice
many thanks
A credit note is an invoice to correct another invoice.
To create it, just go on invoice to correct and click on Create credit note.
Only you or your bookkeeper can decide if you want to create a credit note with the same lines of original invoice or new lines.
Once the credit note is generated, you must know if you convert it to use the credit into another future invoice or if the amount was refunded. If amount was refunded, click on Pay/Refund button to close it. If not, convert it int credit for a future use.
It is the same process for supplier and customer invoices.
@eldy , I have an actual case here: Inv# IN2306-0075 was abandoned or cancelled (the one with encircle); and replaced with the correct Inv#In2306-0076 - both invoices with same vales and amount… the scenario both mentioned invoice were included in the customer invoice binding, and now included in the record transaction accounting… and supposed to be Inv#IN2306-0075 (abandoned) should not be included in the ledger. What steps should be done:
1). Proceed in record transaction in accounting > both mentioned Invoices.
2). Then, create credit note for Inv#IN2306-0075 then ; so that it will create corresponding entries to offset the cancelled Inv#IN2306-0075
Thank you very much
