Ticket labels are not replaced in the odt file

Using my Dolibarr
1

Hi!

I’m experiencing a strange issue with version 22.0.3. Even in the example ODT template, only tags starting with “mycompany” are being replaced, while all others are ignored.

I performed a couple of clean test installations on Linux and Windows, and it does the same thing.

Has anyone else experienced this?

2

Check the translations to see if there’s a translation for the word.

3

Hi!

Thanks for the tip.

I found the solution. In the file that processes the ODT format: doc_generic_ticket_odt.modules.php, the object substitution wasn’t being called. This file contained a procedure to generate the substitution array (similar to the one in commondocgenerator.class.php).

The line to call the method is:
$array_object = $this->get_substitutionarray_object($object, $outputlangs);

The code I left in the doc_generic_ticket_odt.modules.php file for the replacement is as follows:

public function get_substitutionarray_object($object, $outputlangs, $array_key = ‘object’)
{
//This is the code copied from commondocgenerator.class.php
// phpcs:enable
global $extrafields;

$resarray = array(
$array_key.‘_id’ => $object->id,
$array_key.‘_ref’ => (property_exists($object, ‘ref’) ? $object->ref : ‘’),
$array_key.‘_subject’ => (property_exists($object, ‘subject’) ? $object->subject : ‘’),
$array_key.‘_message’ => (property_exists($object, ‘message’) ? $object->message : ‘’),
$array_key.‘_progress’ => (property_exists($object, ‘progress’) ? $object->progress : ‘’),
$array_key.‘_type’ => (property_exists($object, ‘type_code’) ? $object->type_code : ‘’),
$array_key.‘_severity_code’ => (property_exists($object, ‘severity_code’) ? $object->severity_code : ‘’),
$array_key.‘_date_creation’ => (!empty($object->datec) ? dol_print_date($object->datec, ‘dayhour’) : ‘’),
$array_key.‘_date_close’ => (!empty($object->date_close) ? dol_print_date($object->date_close, ‘dayhour’) : ‘’),
$array_key.‘_user_assign’ => (property_exists($object, ‘fk_user_assign’) ? $object->fk_user_assign : ‘’),
$array_key.‘_category’ => (property_exists($object, ‘category_code’) ? $object->category_code : ‘’),
);

// Retrieve extrafields
if (is_array($object->array_options) && count($object->array_options)) {
$object->fetch_optionals();

$resarray = $this->fill_substitutionarray_with_extrafields($object, $resarray, $extrafields, $array_key, $outputlangs);
}
return $resarray;
}

4

hola, tengo el mismo problema, realice lo que indica, de agregar el codigo pero igual no me funciona me podria orientar un poco mas sobre el tema

5

Hola

¿Qué error te marca o que información te presenta?
tu archivo doc_generic_ticket_odt.modules.php, en que carpeta está y que contenido tiene?

6

hola, gracias por contestar, no recuerdo el error, pero lo meti en geminis y me ayudo, hasta las imagenes adjuntas del ticket me las trae y las muestro

muchas gracias