1. Attach files from ECM to Emails - Yes I know, you can upload a dozens time the same file, but that remains uncomfortable at max.
2. Shortcuts for Email texts - Yes, I know you can define static Email-texts. It would be great to define a couple of texts, so that you can recall a special one if you need
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An E-Mail-Client, connected with Lead and Ticket modules
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A better workflow - at the moment you have to change the module, if you want to create a new contact while you are in Lead Module
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creating automated individual Workflows, follow up mails e.g.
Are there any workarounds for these topics yet?
