I downloaded the v22.0.2 ZIP file from SourceForge & unzipped it on our Ubuntu 24.04.3 server. I am using Nginx as the web server & PHP 8.3. After completing all the prerequisite setup, logging in & completing the internal setup, when entering new user or new group information, the new user or new group does not save. Ideas?
Did you enable dolibarr.log which is usually stored in the documents folder?
And what does your webserver or PHP log state?
Hi @Jon_AK
Check your Dolibarr log as well as the PHP error log too. I hope you will get some clue.
Saikat Koley
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yes, I set the dolibarr.log level to both DEBUG (7) & also INFO (6), ran through all the steps from logging in creating a user, logging out & did not find any errors in the output but a whole lot of other information. In all of that information, I did not see anything that indicated a user had been created but then again, I’m not that familiar with what the dolibarr.log would be outputting.
The php8.3-fpm.log does not show any errors and the log file for dolibarr in nginx is all ok as well.
I suspected it might be a mariadb error but I do not see any error logs for mariadb, even though I have it enabled is a mysql log file from mariadb.
I attached some excerpts of the log files
dolibarrDEBUG.log (16.4 KB)
dolibarrINFO.log (2.1 KB)
ufw.log (2.3 KB)
A really strange thing I noticed since installing Dolibarr is the firewall log. there are multiple entries showing a source address (SRC=192.168.0.1) & a destination address (DST=224.0.0.1) as being blocked but have no idea where these IP addresses came from. Our internal subnet is 192.168.1.0
@Jon_AK If the issue was with mariadb, then I am pretty sure that both dolibarr.log and your PHP/nginx error log would state it
@Jon_AK I do not see any INSERT or UPDATE in your debug log, so it does not even try to write a user to the database.
Either you did not include the right part of the dolibarr.log or the issue happens even before it gets to that part
I seen the same thing, there are no indications that adding the user record is being attempted. It does the same thing with creating a group. I removed the installation completely, rebooted & installed again but this time using postgres. I experienced the same results. The full debug log is attached from selecting to create a new user until selecting the button at the bottom titled “Create User”
dolibarr.log (16.8 KB)
what is your Authentication mode set to?
/admin/system/dolibarr.php?mainmenu=home&leftmenu=admintools_info
Top menu home, left menu Admin Tools, About Dolibarr, scroll down to find Authentication mode
These are the (3) entries for this line:
Authentication mode dolibarr_main_authentication dolibarr
I took a moment and checked the dolibarr database table for users. I’m not certain that the record for the superuser created upon installation is correct as there are NULL values where I would think should have values At any rate, take a look at the capture in the attached file
SuperUserRecord.pdf (46.2 KB)
that looks a lot like mine - except I have a value in the column fk_establishment.
Have you filled out and saved your company information?
I have almost use the same setup, except that I run the official container image using podman, and i only use nginx to reverse proxy the container. Inside the container runs an apache, not an nginx.
Filled in & setup all the necessary information during the setup. I’m still going through everything but wind up most times scratching my head. I ran Dolibarr before on earlier versions & ran this version 22 in a docker container, just a bit puzzling with this behavior
