Hi,
Please could someone point me in the direction of where I can find the template for sending an email for submission of a Customer Invoice?
Many thanks
Joowls
Hi,
Please could someone point me in the direction of where I can find the template for sending an email for submission of a Customer Invoice?
Many thanks
Joowls
Hello! I can try to help. You’ll need to get a few things setup for this:
Step 1: Home> Setup> Emails> Outgoing Emails
Complete the “Parameters” as per your hosting, and the “Other options” as to where you want the emails to be sent. If you need more help with this, I can try in a limited way. It can be complicated if you didn’t already do this before with another erp system.
Then click Test Server, if successful, click Test Sending. Now you’ll know for sure if the e-mails get sent first.
Step 2: In the same area of Emails setup choose tab> Email Templates
Click the + sign. This screen will appear:
Now you can create up to a few different types of templates here. I have 3: 1 template for when a customer invoice is Validated, another for when it’s changed to Paid, another for a cancelled invoice, each with different subjects, and content, so you can see the notification at a glance.
A list of Variables you can use can be found here: Variable substitution system - Dolibarr ERP CRM Wiki
Step 3: Home> Setup> Modules/Applications> Interfaces with external systems> Notification on Business
Look at “@ Emails templates for notifications”. You will be able to click the drop down menu for each business activity you want to be notified for, and the template you created in Step 2 earlier.
Let me know if this helps. Good luck!
You can put variables in the template - inclussive extrafields (complementary attributes)
Membership: __EXTRAFIELD_MEMBERSHIP__
Comment: __EXTRAFIELD_COMMENT__
Total price: __AMOUNT_FORMATED__
If you filled out your own short reference it is: __REF_CLIENT__
Hiya,
Thank you so much for your detailed reply. It was super helpful I just wanted to edit the default template, but actually creating a new template gave me so much more scope for improvement.
Thanks again for your help.
Best regards
Joowls
Thanks for your reply
The client ref part was mega helpful.
Best regards
Joowls