I have a customer from whom we accepted a massive pre-payment towards various proposals we have issued to them. I tried creating a deposit invoice with or without also converting it to an absolute discount for the customer.
Neither method does what I would expect.
I would expect that there is a way to post a credit amount to the customer’s account, then be able to post payment to invoices by debiting the credit balance.
Surely, there is a way to do this? Assuming so, would someone please point me in the right direction?