Stripe payment problems after upgrading to 22.0.0

Using my Dolibarr Other native modules
1

Hi,

It has happened twice after upgrading to 22.0.0 - The payments (Visa/Mastercard) went thru ok, I can see them at Stripe as successful, but the customers get the following message at the screen

stripe-problem-image001
stripe-problem-image001894×296 13.5 KB

Any ideas how to fix this ?

Kind regards

2

Are there any corresponding errors in your php and/or webserver log?

If you enable dolibarr debug logging, and look in the dolibarr.log file in the documents folder - do you see any errors?

3

Hi,

No additional information in the doliobarr_payment.log. The problem disappears when STRIPE_USE_NEW_CHECKOUT is disabled. This is definitely something with changes made in 22.0.0. It’s been reported as a bug - Stripe payment problems after upgrading to 22.0.0 · Issue #34974 · Dolibarr/dolibarr · GitHub

4

have you had any updates to this?
i see the bug was reported but this new SCA integration only works in EU apparently.
it says the us currency is invalid for me so i have to use the STRIPE_USE_NEW_CHECKOUT method and that is broken

5

i was wrong. i had “Enable the Direct Debit payments through Stripe” on the Stripe module turned on.
once i disabled the sca integration worked as expected.