Dear all,
even fact that many questions had not been answer I decided to ask anyway.
I have a small company and for the last 2 years I’m using Dolibarr. I’m really happy with it. It is so powerfull that I hardly understand it is free.
Unfortunatelly (fortunetelly actually 
) my bussines is planning to be spreaded over the border of my country I have to learn, implement some changes. I belive those are already in default modules, just I can’t find them.
What are my problems:
- if I sell item (web shop) to company outside my country invoice has to be VAT free.; if I sell item to person outside my country VAT has to be calculated,…where (how) to select VAT to be included on documents or not?
- how to add field on invoice…ok,…I used “Complementary attributes” but I can see that only while entering invoice data,…later on document there is nothing visible,…way not?
If any answer I would be more than happy. If not I’ll have to find some other SW solutions.
Regards,
Boris
hi,
what do you mean with >I used “Complementary attributes”<, do you use extrafields or custom-fields ?
if you mean one of this i answered how to use them in another thread last days, because the dokumentation is missing an example, so it’s not easy to understand the position where to cange the code
let me know if this is your problem or how you work with customers in other countrys. what i know is that you allways have to notice the tax-number of them at your invoice
Dear Wolfgang,
Firstly thank you for your replay in this ocean of unanswer queries.
Regarding complementary attribus I’ll check your previous posts about that. Hopefully changing code is an easy task also for ordinary person (I’m not professionall programer L).
Regarding taxes. I live in Slovenia. For all invoices related to our (Slovenian) market taxes are normally on invoices and system is doing that just fine. On opposite if I sell item to neighbour country Croatia, I am faced with two situations. First if customer si not a company tax needs to be calculated just same as in my country (22%) but if customer in neighbour country is company,…then invoice and all papers need to be tax free as they charge/calculate tax in their country. So in short how can I disable tax charges if selling to company in other EU country?
Thank you for replay indeed.
Boris
In Third Party Croatia w/NO VAT:
Best regards
2 Likes
Thanks Casati,
I’ll try this today. I’ll try to use “No” at “VAT is used”.
Hopefully “country” definition at Third Party won’t mix anything.
I’m afraid defining country also influence if VAT will be used or not.
Regards,
Boris
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i tested now,
customer without tax, so the proposal and invoive is without
thanks, so i tested tis bevore 1.1.2016, i work since this month in my real system and all invoices from 1.1. i’ll do there too
i’v vorgotten to test things without tax, so i’m happy for this thread
w. 
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I’ve just tried and,…no.
As soon as I define “Country” at Third party and if that is neighbour country of mine,…system automatically delete VAT from invoice which is not good in case if I sell something to private person in that country.
In case of company that is ok but in case of selling to person in neighbour country it is not okay as he/she needs to pay VAT and therefore needs to be calclulated.
So “VAT is used No” is not a trigger here unfortunatelly.
Still no solution 
for me.
Regards,
Boris.
i mean to set vat in customer
for example:
all contacts in your country: vat is used yes
private contact other country: vat is used yes
nonprivat contact other country : vat is used no
sorry i’m too stupid to attach a screencopy in this forum but i try it again
Yes…
- private contact other country: vat is used yes (as soon as I select foreign country VAT is not included and that is wrong for private contact)
- nonprivat contact other country : vat is used no (as soon as I select foreign country VAT is not included --> ok).
So problem is for private contact and foreign country.
Regards,
Boris.
did you make a new invoice AFTER modify the adress-field vat ?
sorry, i’m too stupid to send a picture in this forum, i asked this problem in the forum too, but give me your email-adress and i send a screencopy to you to be shure that we speak about the same (my english is not verrybest)
hi,
yes I did so,…momentary I’m very busy,…will check later today,my email boris.zgajnar@siol.net
Regards,
B
… Where are you Wolfgang?
Waiting on your email…
Regards,
B
Wolfgang,
I received your email but can not respond on it. Strange. Server reject replies. You have everything ok on your side?
Regards,
Boris
hi,
i recieved and sent some mails last minutes, no problem
to your question: ( we did bevore in email because picture-problem, but this all should have)
As said before please do test and prepare an offer for customer in Switzerland and to include VAT.
I thhought that might be a problem,…
This case is interesting for me:
“private contact other country: vat is used yes”
Please report findings.
answer:
i tryed, and yes you are right, sorry. at oncd i could not find any solution, but i’ll look for this. many people have this problem
what i did:
i made a new customer living in swizerland and made TAX YES, then i made a proposal to him, and the result had NO TAX.
i think it’s overwritten, it should come into from the adress and not be initialised by invoice for example. thats not good.
if we sell from germany to swiss, the customer can get it without tax. but if we send without tax the transportation is more expensive than without do duty. so cheap thing we send with TAX because its cheaper than without.
i need this funktion, too.
so i can understand what you mean, i’ll seach for it…
now i found in setup -> Dictionaries -> Social or fiscal taxes types
i think it can be the part we search for, i think it has to be inserted here and defined as “swiss_2, tax yes”
please tell me if it works, i can never try today, …
Dictionary setup - VAT Rates or Sales Tax Rates
Wolfgang,…again negative respond from your server. Second time this day.
Regards,
Boris.
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what is the error you get ?
