thanks jon how do i do that please ?
Found this in cpanel ?
[Sat Jan 03 14:20:36.244971 2026] [autoindex:error] [pid 420424:tid 420626] [client 149.202.186.28:43246] AH01276: Cannot serve directory /home1/btssn/public_html/: No matching DirectoryIndex (index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive
[Sat Jan 03 12:27:57.791943 2026] [autoindex:error] [pid 165668:tid 165864] [client 35.224.90.235:34360] AH01276: Cannot serve directory /home1/btssn/public_html/: No matching DirectoryIndex (index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive
[Sat Jan 03 12:03:32.632358 2026] [autoindex:error] [pid 82277:tid 82479] [client 100.50.77.146:15656] AH01276: Cannot serve directory /home1/btssn/public_html/: No matching DirectoryIndex (index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive
[Sat Jan 03 11:44:18.804235 2026] [autoindex:error] [pid 46202:tid 46365] [client 205.210.31.20:57790] AH01276: Cannot serve directory /home1/btssn/public_html/: No matching DirectoryIndex (index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive
[Sat Jan 03 10:57:52.737103 2026] [autoindex:error] [pid 989286:tid 989518] [client 185.241.208.154:61040] AH01276: Cannot serve directory /home1/btssn/public_html/: No matching DirectoryIndex (index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive
[Sat Jan 03 10:44:13.616646 2026] [autoindex:error] [pid 947506:tid 947663] [client 20.184.35.52:27251] AH01276: Cannot serve directory /home1/btssn/public_html/.well-known/acme-challenge/: No matching DirectoryIndex (index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive, referer: https://www.bing.com/
[Sat Jan 03 10:44:13.382885 2026] [autoindex:error] [pid 947506:tid 947643] [client 20.184.35.52:27251] AH01276: Cannot serve directory /home1/btssn/public_html/.well-known/: No matching DirectoryIndex (index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive, referer: https://www.bing.com/
[Sat Jan 03 10:28:29.310511 2026] [autoindex:error] [pid 913787:tid 913946] [client 34.73.115.62:49564] AH01276: Cannot serve directory /home1/btssn/public_html/: No matching DirectoryIndex (index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive
Have installed putty on linux laptop if anyone can help with ssh commands would be appreciated
@Kim_KW1975 Thanks for your help in sorting this out admin mark this as resolved please
The config.php the dolibarr was set to 0 which means it is not reachable.
I set to 1.
now you can log into your system
$dolibarr_main_prod=‘0’; to *$dolibarr_main_prod=‘1’;
that is not why @sajeel but good to hear it is working
1 Like
Jon,
give it a try. The only change I made was changing the 0 to 1 and it worked.
1 Like
hey @Kim_KW1975
the wiki dokumentation does not give me any reason to believe that changing the dolibarr_main_prod variable would make Dolibarr work or not. I probably run my production dolibarr with dolibarr_main_prod = 1 and all my development dolibarrs with dolibarr_main_prod = 0
1 Like
I am not sure but dolibarr working and have updated to latest version maybe Kim can elaborate
Jon,
you are unbelievable good:
the exact wording was:
$dolibarr_main_prod=‘0’; to *$dolibarr_main_prod=‘1’;
and I changed to $dolibarr_main_prod=‘1’;
I have no idea how that got into the config file but I was checking the error log again and it was there in line 28.
1 Like
aha @Kim_KW1975 yeah that little * might indeed have caused issues
1 Like
I’m encountering PHP error 503 issues when I launch a product within an order. I can’t… I’m encountering PHP error 503 issues when I add a product to an order. I can create a customer and start the order draft. But when I add a product, the system crashes with error 503.
Dolibarr 21.0.1
PHP 8.2
Shared host
are you on hostgator?
I am working on hostgator
yes, my problem is on hostgator
ever i register a product on a order
create client - ok
but when register a product - crash 503
can you post the error logs of Dolibarr and your webserver?
error 503 could be an indication for a php problem but to help
some more information is needed.
i will to update from 21.0.1 to 22.0.4
pray
how to update.
the zip file 22.0.4 code…. what i use?
only the folder… htdocs?
I would not update until fixed yes only htdocs folder needs to be uploaded.
i upgrade to 22.0.4
TCPDF ERROR: Unable to create output file: documents/commande/(PROV82)/(PROV82).pdf
